Order Entry Associate

Position Summary

Nassau Candy is a premier importer, manufacturer, and distributor of candy, specialty confections, fine foods, and promotional products. We are seeking a detail-oriented and efficient Order Entry Associate to join our growing team. This role plays a critical part in the customer order process and requires exceptional attention to detail, strong organizational skills, and the ability to work in a fast-paced environment.

• Accurately enter customer orders into the system in a timely manner
• Review all incoming orders for accuracy and completeness; resolve any discrepancies
• Escalate issues as necessary to ensure prompt resolution and order accuracy
• Monitor the status of open orders and follow through to successful completion
• Stay current on new products, promotions, and internal processes
• Partner with Sales, Customer Service, Shipping, and other departments to ensure smooth order flow
• Support department needs with additional tasks or projects as assigned

• Minimum 2 years of experience in order entry, data entry, or a similar administrative role
• High attention to detail and accuracy; ability to manage multiple priorities
• Strong problem-solving skills with a proactive mindset
• Comfortable communicating professionally via phone and email
• Proficient in Microsoft Word and Excel
• Experience with EDI platforms is a plus
• Team-oriented with a positive, collaborative attitude

• Competitive pay
• Paid vacation and PTO
• Medical, Dental, Vision, AFLAC, and Pet Insurance
• Employee discounts on our products
• Business casual dress code
• Supportive, family-oriented company culture

Nassau Candy is an Equal Opportunity Employer.