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Mitigation Technician

Job in Hickory, Catawba County, North Carolina, 28601, USA
Listing for: Emergency Restoration Xperts (ERX)
Full Time position
Listed on 2025-12-31
Job specializations:
  • Trades / Skilled Labor
    Building Maintenance, General Labor
Job Description & How to Apply Below

Mitigation Technician – Emergency Restoration Xperts (ERX)

EARTH. FIRE. WATER. AIR.

Emergency Restoration Experts (ERX) has been in business since 2013, providing superior emergency property restoration services for water, fire, mold, storm, biohazard, and other conditions. With over 10 years of experience, ERX is an industry leader committed to customer satisfaction and best‑practice standards.

Role Summary

We are looking to hire a full‑time Mitigation Technician who exceeds customer expectations while assessing, rebuilding, and restoring homes and businesses after both man‑made and natural disasters. The role requires a strong commitment to emergency response, physical stamina, proficiency with hand and power tools, and a customer‑focused mindset.

Responsibilities
  • Interact with customers during disaster response activities.
  • Repair and restore structures, including removal and replacement of damaged drywall, plumbing, and related materials.
  • Collaborate with direct supervisors to ensure team efficiency and unity.
  • Execute and implement appropriate mitigation procedures, following up as necessary to assure excellent customer service.
Requirements
  • Attention to detail in organization, cleanliness, and care for facilities, assets, and equipment.
  • Valid unrestricted driver’s license.
  • Basic technical skills to use a smartphone/tablet and relevant software.
  • Availability to work overtime in response to emergency situations, including after hours, weekends, or holidays.
  • Experience in demolition, the restoration industry, and basic carpentry skills preferred but not required.
Benefits
  • Monday–Friday 8 AM–5 PM Consistent Schedule
  • Monthly events with food provided
  • Call‑out bonus for after‑hours work
  • Dental, Disability, Life, Medical, and Vision Insurance
  • 401(k) Company Match
  • PTO – Paid Time Off
  • Phone allowance
Physical Environment
  • Physical ability to lift 50 lbs and stand for prolonged periods in non‑climate‑controlled environments.
Seniority Level

Entry Level

Employment Type

Full‑time

Job Function

Engineering and Information Technology

Industries

Construction

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