Clinical Liaison​/Wound Healing Center

Overview

Summary of Performance Expectations:
Performs the primary function of answering clinical phone calls for Wound Healing Center patient related issues. Performs patient pre-registration, enters orders for consults and ancillary testing, orders, and tracks receipt of tissue products. Promotes a professional patient-centered practice image by efficiently performing a wide variety of clinical and/or administrative duties to medical office outpatients under the direct supervision of a licensed physician or licensed mid-level provider.

Is responsible for meeting the established Wound Center standards of practice, and acts within the guidelines of federal and state laws, Joint Commission standards, professional and ethical practice.

Education & Credentials: Graduate of an accredited program for Medical Assisting and/or certification as a Medical Assistant or completion of a Paramedic degree or certification program. BCLS certification from the American Heart Association required within three months of employment date.

Hyperbaric Oxygen Chamber Operator course completion within six months of employment date.

Two years of experience. Given training and on-the-job experience incumbent should be proficient in the basic aspects of the job within three months of employment date.

Wound care and medical office experience.

About Catawba Valley Medical Center

COMPREHENSIVE, ACCESSIBLE HEALTHCARE SERVICES IN THE CATAWBA VALLEY

As the region’s largest not-for-profit community hospital, we exist to heal and comfort patients, to promote and foster a healthier community, and to ensure access to healthcare to all who need it - regardless of ability to pay. With a wide array of medical specialties, our skilled nurses and providers are trained to treat virtually any type of injury or illness, providing high-quality, easily accessible healthcare close to home.

Our mission:
Exceptional Healthcare. Every Person. Every Time.

At A Glance:

• North Carolina’s first and only 5-time Magnet recipient for nursing excellence
• Region’s only level III Neonatal Intensive Care Unit (NICU)
• Women’s Choice Award winner for America’s Best 100 Hospitals for Patient Experience for six consecutive years
• American College of Surgeons Accredited Comprehensive Community Cancer Center

HIGH LEVEL OF TECHNICAL CARE FROM MEDICAL EXPERTS

Catawba Valley Medical Center offers a wide range of services from experienced medical specialists capable of addressing virtually any healthcare concern. Our current hospital holds 258 beds and serves the five-county Hickory area. Through our skilled medical practitioners and our highly trained staff, we strive to provide the highest level of medical expertise using the latest, state-of-the-art technology available.

One of our goals at Catawba Valley Medical Center is to provide seamless care between your primary care provider and our hospital. Being a part of a vast healthcare network allows for easier and more efficient communication between local physicians, medical specialists and our hospital. No one should have to travel far for the expert level medical treatment they need. We work with a plethora of medical specialists capable of diagnosing, treating and operating on a wide variety of conditions.