Information Specialist III - Public Works; Hibbing; Promotional Hibbing

Public Works is seeking an Information Specialist III to join their Maintenance Division in Hibbing, MN.

• Routinely working and interacting with the public by phone, email, and in person
• Accounts Payable/Receivable
• Processing payroll for staff in three (3) separate bargaining units with different guidelines for each (Teamsters, Supervisory Unit, and the Basic Unit)
• New employee processing
• Assisting current employees with questions and processing reimbursements
• Maintaining accurate and efficient office filing systems

This position is part of the Civil Service Basic Union Contract represented by Council 5 of AFSCME.

An employee in this class performs specialized information processing and customer service functions that require experienced judgment to analyze and resolve operational issues and respond appropriately to service demands of the work unit. Duties include explaining departmental regulations, policies and procedures and communicating work related judgments and decisions to customers; and extracting, analyzing and interpreting information from various sources to process records, reports, correspondence, data bases, etc.,

in accordance with standard procedures requiring the employee to exercise experienced judgment in problem solving and adapting procedures to address work situations. The work is performed under the direction of assigned supervisory staff.

CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside.
FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others.
OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.

• Permanent status as an Information Specialist II; OR three (3) years as an Information Specialist I or an Office Assistant; OR five (5) years full‑time paid verifiable clerical experience; OR an equivalent combination or education and/or experience as determined by the Director of Human Resources.
• Demonstrated ability to operate personal computer‑based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Supplemental questions will be 100% of the scoring process. Points will be awarded based on the applicant’s answers to supplemental questions 8–22. Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It is recommended you draft your answers in a separate document and copy/paste the answers into the application when you are finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.

• March 4, 2026 – Applicant screening will begin
• March 16, 2026 – Supplemental question scoring to be completed
• Week of March 30, 2026 – Interviews to be conducted

The essential functions for this position are listed under the "Illustrative Examples of Work" on the specification, available in the Human Resources Department or online ouiscountymn.gov/job descriptions.

If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 and compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 and compensable disability award letter issued within the last 6 months and marriage certificate…