Popeyes - TEAM MEMBER

Join Giants Baseball & Softball Camps as a Popeyes – TEAM MEMBER and contribute to delivering an exceptional guest experience.

Responsible for consistently providing excellent service, high‑quality food and a clean restaurant environment by performing one or more workstations in accordance with Popeyes procedures, systems, and standards while meeting 20/20 guest expectations.

• (Hassle Free) Always says "YES" to the guest and works with the team to solve problems, following the 3‑step process (Listen, Apologize, Resolve) and using Popeyes Smart Selling standards.
• Is knowledgeable and answers guest questions quickly and accurately.
• Stays calm and productive during busy periods; does not become flustered.
• Adheres to Popeyes uniform and grooming policies.
• Exhibits a friendly, welcoming attitude and a positive demeanor.
• Maintains restaurant cleanliness (interior and exterior) and ensures proper food presentation and temperature.
• Provides fast, accurate service and communicates with the team to keep orders correct.
• Follows food safety procedures and hand‑washing/regimen standards.
• Acts as a brand ambassador, representing Popeyes with pride and enthusiasm.
• Supports teammates, maintains a can‑do attitude, and is dependable during peak times.
• Adapts quickly to changing business needs and follows all Popeyes policies and standards.

Perform duties in Guest Service and Interior/Exterior areas as listed below:

• Guest Service (Dine‑In/Drive‑Thru)
  • Immediately acknowledge and welcome guests.
  • Take, clarify, and enter orders; assist guests with menu selection.
  • Handle POS transactions, provide change, and thank guests upon completion.
  • Assemble orders and deliver to customers, ensuring accuracy and timeliness.
  • Maintain cleanliness and restock work areas.
• Interior
  • Empty trash, sweep, mop floors; clean tables, chairs, windows, and doors.
  • Clean and stock restrooms.
  • Maintain kitchen equipment, including drink dispensers and POS devices.
  • Inspect all areas for cleanliness and safety.
• Exterior
  • Sweep and remove trash from parking lots, drive‑thru, sidewalks, and curbs.
  • Maintain cleanliness of drive‑thru menus and exterior signage.
  • Inspect exterior areas for safety and orderliness.

Carry out the following duties under Assembly, Prep, Fryer, Interior, Exterior, and Receiving & Storage:

• Assembly
  • Use video monitor to assemble products accurately, ensuring correct ingredients and portioning.
  • Verify quality, temperature, and appearance before delivery.
  • Discard expired or sub‑standard products.
• Prep
  • Properly defrost, store, and rotate products (FIFO).
  • Maintain clean prep areas and food safety standards.
  • Inspect ingredients for freshness.
• Fryer
  • Prepare menu items according to procedure, monitor timers, and remove items when ready.
  • Decorate and store products properly.
  • Keep fryer area clean and stocked; wear required safety equipment.
• Interior
  • Maintain cleanliness of all interior equipment and surfaces.
  • Sanitize dishes and utensils; manage fryer maintenance.
  • Inspect overall cleanliness and safety.
• Exterior
  • Clean drive‑thru, dumpster, and exterior signage.
  • Inspect exterior for cleanliness.
• Receiving & Storage
  • Receive and store deliveries following established procedures.

• Guest service or food preparation experience is an advantage; comfort in a high‑volume, fast‑paced restaurant.
• Minimum age 16 years; must communicate clearly in English; ability to read, understand written English, and perform basic math.
• Must be able to stand and walk ~90–95% of shift, lift 15–25 lbs, and work effectively in a team.

• Ability to walk, stand, and move throughout the restaurant; lift and carry 15–25 lbs.
• Ability to operate a cash register, read video monitors, and listen to guest orders.

DMSD Cajun Eats, LLC.dba Popeyes and its affiliates will provide reasonable accommodations to qualified individuals with disabilities to perform the essential functions of the job.

This position description should be applied accordingly.