Experienced Tax Preparer & Team Leader

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Opportunity for advancement
• Training & development

Experienced Tax Preparer & Team Leader

Jackson Hewitt – Serving 5 Walmart Locations | Seasonal Leadership Role | Earn Significant Bonuses

Jackson Hewitt Tax Services is one of the nation’s most trusted names in tax preparation – and we’re looking for a skilled, motivated tax professional to lead our High Desert team across five Walmart locations this upcoming tax season.

As both a Tax Preparer and a Team Leader, you’ll not only prepare individual tax returns, but also oversee the daily operations of five Jackson Hewitt kiosks inside Walmart stores, support your team, and ensure every client gets the outstanding service we’re known for.

As a Seasonal Tax Preparer in Walmart, you will:

• Proactively engage with Walmart customers and employees – this is a retail sales position
• Assist clients via one-on-one tax interviews and answer questions from walk-ins
• Complete tax preparation training, and demonstrate a willingness and ability to learn
• Utilize basic computer skills
• Be supported by exceptional leadership and knowledgeable tax preparers, ensuring you're never alone
• Experience the best of both worlds: the camaraderie of a team, combined with the autonomy of working independently

As the Walmart Team Leader, you will:

• Lead team training – regularly train and coach teammates on effective techniques for face-to-face client marketing and overcoming objections.
• Implement marketing strategies and motivate your team to increase completed return counts
• Coordinate scheduling and oversee day-to-day operations
• Foster a positive team culture focused on client satisfaction and accuracy
• Provide teammates with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
• Ensure compliance with IRS guidelines, Jackson Hewitt policies, and Walmart protocols at all locations
• Monitor return counts, holds, voids, and rejects at all Walmart locations. Report performance metrics weekly and collaborate with the District Manager and CEO on business goals
• This position promotes the Jackson Hewitt brand through the delivery of superior customer service.

Skills you’ll bring for success:

The ideal candidate is a resourceful self-starter who works well independently and can lead a team. Someone who can adapt quickly to changing priorities and loves connecting to clients in a high-energy environment. Situated within one of the world’s largest retailers – Walmart – you and your team will have the opportunity to tap into a vast customer base and experience the rewards of handling a larger book of business, allowing you the potential to earn higher compensation.

• 3+ years of experience preparing individual tax returns
• Prior leadership or supervisory experience in a retail or tax prep environment and/or sales management preferred
• Active PTIN required; EA or CPA a plus
• Strong interpersonal and organizational skills
• Ability to travel between High Desert Walmart locations (reliable transportation, valid drivers license & insurance)
• Flexibility to work evenings and weekends throughout the tax season

Why Jackson Hewitt?

• Join a nationally recognized leader in tax services
• Competitive hourly pay + performance bonuses
• Build leadership experience in a high-traffic retail setting
• Training provided
• Seasonal position with the potential for long-term opportunities
• Make a real difference for clients and teammates alike