Office Manager

Office Manager – Construction / Home Remodeling

JD Bathroom Remodel Express | Hesperia, CA

JD Bathroom Remodel Express is growing, and we’re looking for an experienced Office Manager to oversee and elevate our daily office operations. This role is ideal for someone with a strong background in the construction or home remodeling industry who thrives in a fast-paced environment and can manage a wide range of administrative, operational, and coordination tasks.

If you’re highly organized, confident in managing people and processes, and experienced with CRM systems
, this role offers the opportunity to become an integral part of our company.

• Office & Operations Management
• Oversee day-to-day office operations to ensure efficiency and organization across all departments
• Develop, improve, and maintain office systems, procedures, and workflows
• Manage office supplies, vendor relationships, and general administrative needs

• CRM & Administrative Systems
• Manage and maintain the company CRM system, ensuring accurate data entry, lead tracking, job status updates, and follow-ups
• Coordinate between sales, production, and office teams using CRM and scheduling tools
• Generate reports from CRM and other systems for management review

• Scheduling & Coordination
• Coordinate schedules for sales appointments, installations, subcontractors, and internal staff
• Serve as a central point of contact between customers, field crews, vendors, and management
• Track project timelines and help ensure jobs move smoothly from sale to completion

• Communication & Customer Support
• Manage incoming calls, emails, and inquiries with professionalism and urgency
• Act as the first point of contact for clients, vendors, and visitors
• Assist with customer communication regarding scheduling, documentation, and general inquiries

• Team & Leadership Support
• Support ownership and management with administrative tasks, reporting, and coordination
• Assist with onboarding, training coordination, and internal communication
• Help enforce company policies, procedures, and best practices

• Financial & Administrative Support
• Assist with invoicing, purchase orders, expense tracking, and basic bookkeeping support
• Maintain organized digital and physical records, including contracts, permits, and job files

• Construction or Home Remodeling Experience (Required): You understand the workflow, terminology, and pace of the industry
• CRM Experience (Required): Confident managing CRM systems for leads, scheduling, and reporting
• Office Management
  
  Experience:
  
  Prior experience in an office manager role
• Highly Organized & Detail-Oriented: Able to manage multiple priorities with accuracy and consistency
• Strong Communicator: Professional, clear, and confident in both written and verbal communication
• Problem Solver: Proactive mindset with the ability to anticipate needs and resolve issues
• Tech-Savvy: Proficient in Microsoft Office (Excel, Word, Outlook), Google Workspace, and office systems
• Local to Hesperia, CA or surrounding areas

• Key Leadership Role: Your work directly impacts company performance and growth
• Fast-Growing Company: Be part of a remodeling business with momentum and opportunity
• Variety & Responsibility: No two days are the same—this role touches every part of the business
• Long-Term Growth: We value reliability, initiative, and leadership, with room to grow alongside the company

If you’re an experienced Office Manager with a construction or remodeling background who’s ready to take ownership of office operations, we’d love to hear from you. Apply today and help drive JD Bathroom Remodel Express forward.