Support Team Operative

Better places, thriving communities.

Contract: Full Time
Type: Permanent
Hours: 37.5 hours per week (06:00 - 14:30)
Pay: £24,570 per annum
Location: Glaxo Smith Kline , Priory Street, Ware, Hertfordshire, SG12 0DJ

• To be responsible for the cleaning and servicing of areas, as allocated by the cleaning and management team, to the standard required by the client and Mitie, efficiently and professionally.
• Carry out any/all cleaning duties requested by your Team Leader or management team.
• Ensure that all tasks are carried out in a professional manner, following all safe systems of work and risk assessments.
• Wear the correct PPE specified at all times.
• Comply with all statutory GSK and Mitie Health and Safety rules and regulations.
• Comply with all GSK and Mitie security regulations for cleaning materials, equipment and buildings.
• Provide high personal standards of work/performance, personal hygiene and appearance.
• Keep GSK my Learning up to date, and perform tasks in the time frame provided.
• Report any complaints/incidents of accidents, fire, theft or loss, damage or any other irregularities and take action if practicable.
• Undertake all required training in relation to all aspects of the cleaning service.
• Complete a schedule of cleaning tasks, as directed by the Team Leader/Deputy Team Leader.
• Ensure that all requirements in relation to COSHH are adhered to as specified by the Team Leader/Deputy Team Leader.
• Report all faults in relation to cleaning machinery/equipment to the Team Leader or Deputy Team Leader.
• Report all building defects to the Mitie Helpdesk.
• Carry out any reasonable request as specified by the Team Leader/Deputy Team Leader.
• Report near misses following the correct procedure.
• Follow the employee absence reporting procedure when phoning in sick.

• Previous cleaning experience preferable.
• Good team player, flexible approach to the working environment and may be asked to provide cover in other areas when required.
• Good English language proficiency to enable understanding of instructions, safety signs, SOPS, and Health and Safety related training.

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee.

Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.

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