Temporary Associate

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.

Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.

• Discovery:
  • Greet our guests with warm welcome, exuding confidence and knowledge about the product
  • Exhibit active listening and ability to ask high value follow up questions
• Explore:
  • Infuse brand and product knowledge to suggest and showcase products
  • Collaborate with the guest to offer styling advice and suggest add-ons to create a complete look
  • Use interpersonal savvy to interpret visual cues and overcome objections
  • Think creatively and suggest multiple ways and occasions to wear our products
  • Encourage the guest to step outside of their comfort zone and have fun with our products
• Close:
  • Guide the guest to purchase decision and facilitate check-out through relationship development and exhibiting product knowledge ensuring a seamless process
  • Reinforce and celebrate the guest’s choices and invite them to shop again soon
• Business Acumen:
  • Ability to drive results through customer connection
  • Story tell and use product knowledge to connect with the guest, showcasing the ability to talk about the unique attributes of the product
  • Understand and embody the product landscape across all merchandise categories
  • Be able to receive and give feedback in an honest and genuine manner
  • Perform operational tasks to ensure the business continues to run smoothly from keeping the stockroom tidy, to running the POS system
• Physical requirements:
  • Available to work store schedule, as needed, including evenings and weekends
  • Standing for extended periods of time
  • Able to safely lift boxes up to 40 pounds
  • Comfortable climbing ladders

• Professional selling skills and exceptional interpersonal and communication skills
• Prior experience in a similar retail environment
• Proactive ability to multi-task and prioritize
• Works well in a team environment

• Courage
  :
  Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
• Creativity
  :
  Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value‑added in brainstorming settings.
• Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first‑hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
• Dealing with Ambiguity
  :
  Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
• Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom‑line oriented; steadfastly pushes self and others for results.
• Interpersonal Savvy
  :
  Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse…