Outbound Reservations Specialist — Upsell & Guest Delight

A regional tourism organization in Pennsylvania is seeking a responsible individual for revenue generation by making outbound reservation sales calls. The ideal candidate will excel in delivering exceptional customer service and managing reservation details. Responsibilities include providing accurate information about the Hershey destination, managing reservations, and building rapport with guests over the phone. Candidates must be detail-oriented with strong sales and communication skills, and be able to work a flexible schedule including weekends and evening shifts.
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