Ramp Agent

Ramp Agents play a critical role in supporting the safe, efficient, and timely movement of aircraft through the performance of essential ground handling duties. Includes loading and unloading baggage, operating ground service equipment, conducting FOD inspections, and completing aircraft servicing such as water, lavatory, and cabin preparation. Agents assist with marshalling, pushbacks, and wing walking to ensure aircraft arrive and depart safely while maintaining clear, hazard‑free movement areas and supporting passenger needs, including wheelchair assistance and gate preparation.

Requires a minimum high school diploma or GED, with prior customer service or ramp/aviation experience preferred. Must be able to perform physically demanding tasks in all weather conditions and apply technical skills such as aircraft marshalling, hand‑signal communication, pushback, chocking and securing aircraft, time‑critical turnaround coordination, and basic aircraft type recognition. Ability to safely operate ground service equipment and follow established procedures is essential to ensuring compliance and operational accuracy.

Shift work is required, including evenings, nights, weekends, holidays, and overtime, as operational demands dictate.

$21.90 Per Hour

• 401K Matching
• Disability Insurance
• Health Insurance
• Life Insurance
• Paid Time Off
• Paid Training
• Vision Insurance

Education & Experience

• Minimum high school diploma or GED required.
• Prior customer service or ramp/aviation experience preferred.

Technical Skills / Expertise

• Aircraft marshaling and hand‑signal communication
• Aircraft pushback operations
• Chocking, cone placement, and aircraft securing
• Time‑critical turnaround coordination
• Basic aircraft types and configurations (A320, A220 etc.)
• Load control basics (weight & balance awareness) and use of baggage scanners
• Ability to operate ground service equipment (training provided)
• Ground power unit (GPU) and air start unit operation
• Use of handheld radios and dispatch systems
• Safe loading and unloading of baggage
• Reading load sheets and flight documentation
• Aircraft servicing (lavatory, potable water, cabin cleaning coordination)
• Manual handling techniques to prevent injury
• Knowledge of ramp safety procedures and aircraft movement areas
• Hazardous materials recognition (IATA DGR awareness)

Other Requirements

• Must be at least 18 years of age.
• Possess and maintain a valid driver’s US license.
• Able to work in extreme weather conditions.
• Maintain required airport/airline clearances and certifications.
• Demonstrate the ability to perform under pressure, work in extreme weather conditions, and have physical stamina for lifting and working long shifts
• Noise and jet blast awareness
• Must be able to work effectively as part of a team.
• Ability to read, write, and communicate effectively in English language.

Preferred Skills

• Experience in aviation, transportation, logistics, or airport operations.
• Strong communication and customer service skills.
• Ability to follow detailed instructions and safety checklists.

• Load and unload passenger baggage.
• Park and dispatch aircraft, including marshalling, pushback, wing walking, chocking and cone placement.
• Operate ground service equipment such as belt loaders, tugs, GPUs, and de‑icing vehicles.
• Provide water and lavatory servicing for aircraft.
• Clean, prepare, and restock aircraft cabins on overnight aircraft.
• Conduct aircraft deicing operations in accordance with airline procedures.
• Perform Foreign Object Debris (FOD) inspections to maintain a hazard‑free ramp.
• Provide aisle chair assistance to passengers as needed.
• Prepare ramp equipment and gate areas for arriving and departing aircraft.
• Maintain clear obstacle‑free areas for all aircraft movements.
• Ensure proper loading of baggage, gate‑checked items, and security‑screened bags.
• Support ramp team members to ensure safe on‑time departures.
• Perform additional duties as assigned to support station operations.
• Maintain strict adherence to safety protocols, PPE requirements, and regulatory standards.
• Work effectively in a high‑coordination environment and supports team goals.
• Demonstrate alertness and evaluates…