Director, Lead to Order Solution Architect

Company Summary As the recognized global standard for project-based businesses, Deltek delivers software and information solutions to help organizations achieve their purpose. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference. At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work.

Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America's Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress.

Deltek is seeking a seasoned Director, Lead-to-Order Solution Architect to own the end-to-end architecture, scalability, and delivery excellence of our commercial systems across the entire customer lifecycle—from marketing lead capture through quoting, contracting, order management, renewals; with handoffs to billing, revenue recognition, provisioning, and services. You’ll be the architectural heart of our Salesforce ecosystem, setting standards and roadmaps, managing engineers and admins, partnering with business stakeholders, and driving disciplined Agile Scrum execution as an advisor.

We need someone who thinks creatively, is pragmatic in the face of complexity, has hands-on experience with GenAI-enabled tooling, and can lead global technical teams to deliver high-quality, secure, compliant, and performant solutions. While you will manage a technical team, this is a player‑coach role that also requires you to stay hands‑on as an individual contributor solution architect.

• Own end‑to‑end L2O solution design, including Salesforce (Sales Cloud, Service Cloud, ARM/CLM, Partner portals), with clear interfaces to other sales systems, marketing automation, ERP/billing, rev rec, data/analytics, and identity.
• Architect and design solutions that are aligned to business measures: funnel conversion, time‑to‑quote, order accuracy, renewal rate, and ARR growth.
• Establish non‑functional standards (security, performance, availability, observability, cost optimization).
• Identify opportunities to standardize, simplify, and optimize solutions.

• Serve as an advisor to Scrum team members, providing architectural guidance, best practices, and technical coaching during backlog refinement, Sprint planning, and design discussions.
• Support Product Owners and Scrum Masters by clarifying dependencies, ensuring alignment with architectural standards, and helping teams make informed trade‑offs.
• Participate in design reviews and offer recommendations to maintain architectural integrity while empowering teams to own delivery.
• Promote Dev Sec Ops  maturity (source control, CI/CD, environment strategy, test automation) and change‑management discipline.

• Manage and mentor distributed technical resources (onshore/offshore); set objectives, elevate skills, and ensure predictable delivery.
• Create a collaborative culture across time zones with strong documentation and proactive stakeholder communication.

• Evaluate and safely adopt GenAI tools to improve delivery velocity and quality.
• Define governance for data security and privacy, model selection, and value measurement.

• Collaborate with Sales Ops, Finance, Marketing, Customer Success, and Legal to understand objectives, processes and pain points, and to translate business requirements into robust, scalable system solutions.
• Drive cross‑functional alignment on process and technology standardization (quote‑to‑cash, renewals, discounting, approvals, entitlements).
• Communicate technical tradeoffs and recommendations in business‑friendly language.

• Ensure privacy, data residency, and compliance controls (SOX, GDPR/CCPA as applicable).
• Partner with Info Sec for identity, SSO, role design, audit trails, and API…