Senior Technical Project Manager | Global Product

Overview

As a Senior Technical Project Manager at Epicor, you will be a key partner in driving high-impact cloud, software, and infrastructure initiatives that shape our global technology landscape. You will guide complex engineering programs, collaborate closely with cloud and architecture teams, and bring clarity and structure to large, cross-functional efforts. You will turn technical direction into actionable plans, foster alignment across senior stakeholders, and help ensure that major cloud modernization and transformation programs are successfully delivered.

We are seeking applicants with strong technical fluency, excellent communication skills, and a passion for leading cloud-focused initiatives.

• Lead end-to-end execution of complex technical initiatives across cloud services, software engineering, infrastructure, and modernization programs.
• Partner with Engineering, Architecture, and Cloud Operations to translate cloud requirements, technical discussions, and system dependencies into structured project plans.
• Manage program governance, planning, tracking, and communication using Agile methodologies and Epicor's release frameworks.
• Drive cross-functional clarity, alignment, and timely decision-making across Product, Engineering, Support, Consulting Services, and leadership teams.
• Communicate effectively with senior stakeholders, ensuring visibility, context, and clear framing of technical and strategic decisions.
• Support cloud leadership through KPI insights, operational trend analysis, and preparation of program-level reporting and leadership reviews.
• Champion PMO standards, process improvements, and effective use of tools such as JIRA, Aha!, Teams, Power BI, and SharePoint.

• 5+ years of experience in technical project or program management across cloud, software, or infrastructure environments.
• Strong experience managing projects within AWS (required), with additional exposure to Azure or GCP being beneficial.
• Solid understanding of cloud architectures, distributed systems, CI/CD pipelines, automated testing, and enterprise software delivery processes.
• Background in infrastructure or cloud migration initiatives, with the ability to communicate crisply with cloud engineering and architecture teams.
• Proven success leading cross-functional projects with multiple technical dependencies.
• Excellent communication skills for both technical and non-technical audiences, including senior leadership.
• Strong analytical capability, with experience interpreting KPIs, operational metrics, financial modeling inputs, or engineering insights.

• PMP certification.
• Experience working in highly technical or cloud-heavy product organizations.
• Background supporting senior cloud leadership or operational planning functions.

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At Epicor, we re truly a team. Join 5,000 talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We re Proactive, Proud, Partners.

Whatever your career journey, we ll help you find the right path. Through our training courses, mentorship, and continuous support, you ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we re the essential partners for the world s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.
• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.
• Career Development: Free Linked In Learning licenses for everyone, along with our Mentoring Program to boost your personal development.
• Education Support: Geo…