Customer Engagement Manager – Cloud Migration & Portfolio Management

Location: Herndon, VA (Initial) → Client Locations Across the U.S.

Work Model: Hybrid (3–4 days/week onsite initially)

Employment Type: Contract (12 months, extendable)

Positions: 2

Candidate Preference: East Coast–based candidates only

Relocation: Required post client assignment (consent required)

We are seeking senior Customer Engagement Managers / Portfolio Leaders with strong experience managing large-scale enterprise AWS cloud migration portfolios
.

This role requires ownership of multiple concurrent cloud migration programs
, executive-level stakeholder engagement, and leadership across strategy, delivery, governance, and financial management. The ideal candidate has led enterprise AWS migration initiatives involving complex application landscapes and large IT portfolios.

• Define portfolio-level migration roadmaps, timelines, and dependency models
• Oversee multiple concurrent cloud migration programs end-to-end
• Establish standardized governance, reporting, and delivery frameworks
• Balance resources, budgets, risks, and priorities across programs

• Act as the primary engagement leader for senior IT and business stakeholders
• Lead executive governance reviews, steering committees, and status forums
• Translate cloud migration strategies into measurable business outcomes
• Build trusted advisory relationships with enterprise customers

• Lead enterprise adoption using AWS Cloud Adoption Framework (CAF) and Well-Architected Framework
• Guide application portfolio assessment, rationalization, and migration wave planning
• Support migration strategies including rehost, replatform, refactor, retire, and retain
• Partner with architects and delivery teams to ensure scalable migration patterns
• Identify modernization, optimization, and cloud cost optimization opportunities

• Identify and mitigate delivery, dependency, and portfolio-level risks
• Manage program financials, forecasting, utilization, and margin targets
• Develop enterprise-level TCO and ROI business cases
• Ensure adherence to security, compliance, and enterprise governance standards

• 14–16 years of overall IT experience
• 7+ years in Program Management, Portfolio Management, or Customer Engagement leadership
• Proven experience managing enterprise AWS cloud migration portfolios
• Strong background in IT infrastructure, networking, and security concepts
• Experience working with large enterprise or Fortune-level clients
• Ability to manage multi-vendor, cross-functional teams

• Strong hands-on understanding of AWS cloud services and migration strategies
• Familiarity with cloud economics and Fin Ops practices
• Experience with application portfolio assessment and modernization
• Knowledge of Dev Ops, CI/CD, containerization, microservices, and serverless architectures
• Familiarity with enterprise architecture frameworks (TOGAF, Zachman)

• Strong knowledge of Agile and Waterfall methodologies
• Experience with tools such as Jira, MS Project, or similar
• Excellent analytical, planning, and problem-solving skills

• PMP and/or PgMP
• AWS Solutions Architect (Associate or Professional)
• Azure or GCP cloud certifications (nice to have)

• Bachelor’s degree in Computer Science, Engineering, or a related field

• Must be based on the U.S. East Coast
• Must be flexible to relocate anywhere in the U.S. after client assignment
• Comfortable working in hybrid and client-facing environments
• Strong communication, leadership, and executive presentation skills