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IT Support Technical Support

Incident Technician: Frontline IT Support & Troubleshooting

Job in Herndon, Fairfax County, Virginia, 22070, USA
Listing for: hackajob
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading technology company seeks a motivated Incident Technician to join their team in Herndon, VA. In this role, you will troubleshoot hardware, software, and application issues while providing frontline support to end-users. Ideal candidates should have experience in technical support and enjoy working in a collaborative environment. Responsibilities include following ITIL processes, responding to inquiries, and maintaining a customer-focused approach.

Candidates must meet specific educational requirements, including a high school diploma or equivalent experience.
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