Systems Administrator Security Clearance

Position: Systems Administrator with Security Clearance
Systems Administrator Herndon, VA TS/SCI with Poly At Bcore, our strength comes from how we deliver impact to the mission. Whether it's architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, Dev Sec Ops , systems engineering, software development, and operational support.

Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Do you want to join a team that is building tailored technical solutions to modernize our government's mission and our client's business? Do you have a desire to change how people work? Are you interested in helping to protect our nation's cyber interests?

Join our growing team supporting customer missions as a Systems Administrator i n Herndon , Virginia . Qualifications

Required Qualifications:

We are actively seeking candidates with a minimum of 16 years' experience, and a range of skill levels from basic to advanced. Bachelor's or Master's Degree are preferred in one or more of the disciplines described below where specific skills may include the following:
* Provide Tier I & II problem identification, diagnosis, and resolution or escalate to Engineering team

* Answer questions or resolve server-related problems for clients via telephone or using remote access tools

* Provide assistance concerning the use of server hardware, installed software applications, and operating systems

* Provide support for implementation, troubleshooting, and maintenance of IT systems, including day-to-day operations, monitoring, and problem resolution

* Travel to non-warzone areas up to 10% of the time is required

* Create and maintain system documentation, standard operating procedures, and system guides

* Deliver hardware to sites in WMA

* Provide close support problem identification, diagnosis, and resolution, or escalate to Tier II onsite troubleshooting

* Investigate and resolve customer problems

* Provide technical assistance to computer system users

* Address trouble tickets in a timely fashion

* Create requests for support via Service Now

* Support asset management tracking of inventory

* Train new users

* Document problems and troubleshooting efforts in ticket processing database

* Strong knowledge of:
Active Directory, Microsoft Office, Windows Server , Microsoft Windows Server operating system build processes and tools

* Excellent problem-solving and communication skills

* Ability to work independently and as part of a team

* Strong analytical and troubleshooting skills Desired Qualifications
* Extensive experience or training related to a particular skill, language, system, or technology.

* Capable of not only delivering a capability tied to that skill, but passing their knowledge on to others. What you can expect from us BCore is proud to be an equal opportunity workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.