Missionforce - Senior​/Lead Forward Deployed Engineer; FDE), Public Sector

Position: Mission force - Senior/Lead Forward Deployed Engineer (FDE), Public Sector
* ** Deploy Cutting-Edge Commercial Innovation**—from Slack-based AI agents to Data Cloud analytics to field service automation—into defense, intelligence, and aerospace environments, accelerating transformation and outcomes.
* ** Become a Trusted Partner and Collaborate Directly with End-Users
** in classified and unclassified environments to deeply understand mission needs, operational challenges, and strategic goals and translate them into technical implementations using Salesforce’s multi-cloud portfolio.
* ** Drive Innovation
** by serving as a connective bridge between customer missions and Salesforce engineering. You’ll gather frontline feedback and help co-design features and capabilities that strengthen national security outcomes.
* ** Improve Efficiency, Mission-Readiness, and Trust
** by helping the U.S. and allied governments deploy technology that delivers faster response times, better personnel utilization, and more effective logistics and asset management.
* ** Drive Tangible Outcomes through Hands-On Implementation
** and take responsibility for the end-to-end technical delivery of complex AI solutions; personally writing critical code, configuring systems, and troubleshooting issues, while also guiding and reviewing the work of junior team members to ensure successful deployment and measurable business impact.
* ** Build Transformative AI Solutions
** by taking primary ownership of designing, developing, and personally implementing high-quality, scalable production systems. A significant part of this will involve architecting and deploying complex AI and Large Language Model (LLM) based intelligent agents and automated workflows, all built on top of the Salesforce platform.
* ** Engineer Bespoke Agentic AI Solutions,
** working directly with customers to design and build custom intelligent agents using the Agentforce platform, ensuring they precisely meet unique business requirements and integrate seamlessly with existing customer ecosystems.
* ** Own the Entire Data Lifecycle**, from strategic design of data models to hands-on building of efficient processing pipelines and establishing seamless integration strategies. You'll ensure data is always ready, optimized, and secure for our advanced AI applications, often navigating complex enterprise data environments.
* ** Drive Agentforce Innovation
** by becoming an expert in our innovative Agentforce platform, pushing its capabilities to the limit. You'll lead the development of bespoke intelligent agents, automate intricate business processes, and craft intuitive user experiences.
* ** Conduct Deep-Dive Technical Debugging and Root Cause Analysis
** through detailed analysis, debugging, and root cause identification for complex system interactions, data flows, and AI model behaviors to optimize performance, ensure reliability, and prevent recurrence of issues.
* ** Lead Rapid Prototyping and Iteration
** to develop proofs-of-concept and minimum viable products, often coding alongside client teams to demonstrate capabilities and gather feedback for iterative refinement, setting the pace for rapid delivery.
* ** Implement and Enforce Best Practices
** by directly applying and evangelizing engineering best practices for code quality, scalability, security, and maintainability across all deployed solutions, serving as a technical role model.
* Serve as the technical lead on high-profile customer engagements—designing, building, and deploying tailored Salesforce solutions for defense, intelligence, and aerospace missions.
* Partner with internal product and engineering teams to co-develop new platform features that address real-world public sector and IL5/IL6 operational requirements.
* Lead integration of AI/ML models, custom data pipelines, and automation flows that enable predictive maintenance, personnel planning, and mission-critical logistics decisions.
* Enable customers to adopt Salesforce for field operations, asset visibility, command center operations, and secure collaboration through Slack and Government Cloud Plus.
* Work with customer IT/security teams to accelerate Authority to Operate (ATO) and production go-lives per DoD IL5/IL6 and other…