Mgr, Accounting

Company Summary

Deltek is the recognized global standard for project‑based businesses, delivering software and information solutions to help organizations achieve their purpose. The company emphasizes diversity, continuous learning, and a values‑driven environment. Deltek has been named One of America’s Best Midsize Employers by Forbes, a Best Place to Work by Glassdoor, a Top Workplace by The Washington Post, and a Best Place to Work in Asia by World HRD Congress.

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Join our global finance team that empowers project‑based customers worldwide in building cities and launching spacecraft. This opportunity offers career growth through world‑class training and development resources. The team supports flexibility, collaboration, and work‑life balance, both in person and remotely.

The Accounts Receivable (AR) Manager oversees all incoming payments and leads a team dedicated to accurate application of customer payments—including cash, checks, and electronic transactions—to outstanding invoices. The role ensures timely account reconciliation, resolves discrepancies, manages aging reports, and enhances operational efficiency while maintaining financial accuracy and strong leadership. The AR Manager drives management change initiatives and advances processes, focusing on AI‑driven solutions.

• Support and lead AR, GL, and Blackline functions under management direction, ensuring thorough process assessment and recommending improvements for AR, cash integrations, and workflow efficiencies.
• Oversee the development and implementation of departmental policies and procedures, proactively identifying management opportunities and solving problems as they arise.
• Enhance processes and deliver exceptional customer service to both internal and external stakeholders.
• Assist team members in preparing ad hoc reports and analytical tasks.
• Support risk analysis and quality assurance within accounts receivable, including responsibilities related to acquired acquisitions.
• Facilitate and prioritize the resolution of escalated issues and process improvements, driving change management and AI enhancements in current processes.
• Cross‑train in Costpoint, AR, GL, and Blackline functions, ensuring ongoing assessment and improvement of processes, policies, and procedures to optimize AR and cash workflows.
• Collaborate with team members to document departmental policies and procedures, identify opportunities, and drive process improvements.
• Prepare and deliver ad hoc reports and analysis for management review.

• Strong organizational skills and a goal‑oriented approach, complemented by excellent communication, customer service, and negotiation abilities.
• Proficiency in data research and effective problem‑solving techniques.
• Ability to respond promptly to internal and external customer inquiries, identify root causes, evaluate options, and implement or follow up on solutions for resolution.
• Professional and courteous communication with key managers, Customer Service, Sales, and external clients, with a focus on improving cash flow.
• Support for Order‑to‑Cash (OTC) operations, including electronic payment systems and oversight of customer cash applications across multiple platforms such as Costpoint, month‑end processing, general ledger postings, and accounting close activities.
• Strong critical and technical thinking skills for resolving challenges and making well‑informed decisions through detailed analysis.
• Ability to excel in a high‑energy, high‑volume work environment while maintaining a positive and adaptable attitude amid shifting priorities and multiple demands.
• Demonstrated reliability, innovation, and the ability to generate new solutions for process improvement.
• Capability to effectively evaluate and enhance business processes.

• Bachelor's degree in accounting is preferred.
• Three to five years of experience in accounts receivable processing, Costpoint, general ledger, and month‑end close, preferably in the computer software industry.
• Knowledge of electronic payment processing through payment portals and credit card systems.
• Experience with multiple ledgers,…