Customer Support Administrative Assistant

Position: Customer Support Administrative Assistant (Contract)
Airbus Commercial Aircraft is looking for a
** Customer Support Administrative Assistant (Contract)
** to join our Customer Services team, based in
** Herndon, Virginia.
*** Online/Call travel booking support using SAP CONCUR tool, or via travel agent (BCD Travel)
* Update & maintain team travel and vacation team calendars. Monitor vacation/sick report using MyPulse tool
* Prepare travel expense reports for reimbursement using CONCUR.  This includes at least 3 team leaders and potentially some team members, as needed.
* Review travel expense reports from team members to ensure adherence towards Airbus Travel Policy
* Gather and input updated information related to airlines and needed by management using Salesforce.
* Maintain and distribute customer communications list
* Authorize and maintain a budget spreadsheet for promotional items.
* Create PO requisitions and good receipt using Click n’ Buy tool (for primarily general procurement items)
* Manage & monitor monthly travel budget
* Organize and support the management weekly meeting and prepare the minutes.
* Assist with Customer  event organization/meetings and associated booking (knowledge of vFairs (replacement of the Aventri tool)).
* Organize and support yearly team booster event
* Assist with catering working lunch for team workshops
* Contract customization of the General Data Release Agreement (GDRA), the Maintenance Repair Overhaul Service

S Agreement (MROSA), the Customer Support Agreement (CSA), the Airbus World General Terms and Conditions (including addendums), Company Registration, User Entity Administrator Agreement (UEA), Airbus World quotation, and regular communication with the Airbus World Administration Team.
* Communicates with Support Contracts staff to ensure all AASC agreements are maintained and up to date in accordance with Airbus policies.
* Ensures the safe storage and/or archiving of signed agreements, legal documents and other records.
* Under the guidance and direction of the CSD for MROs, administers and coordinates other special agreements required for lessors/third parties/consultants/aircraft owners (including P2F)/ MRO as owners for teardowns and other hybrid customers
* Supports the CSD MRO for the liaison with Hamburg EDP Team and administers the US version of the DOSA and EDPSO process with US based Design Organizations and STC Houses.
* Educated to 2 year Associate's degree level (or equivalent) in business management or a related discipline
* Excellent interpersonal and communication skills
* Creative spirit with good management skills
* Advanced level in English, other languages a plus
* Autonomous, ability to take initiative, customer focused.
* Works well in a collaborative team environment.
* Present a professional appearance as generally accepted in the business and aerospace environment
* Use of Google Suite products
* Authorized to work in the US, Able to work in US without current or future need for  visa sponsorship
* 1% (Minimal) Domestic and International travel
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