PC Technician
Listed on 2026-02-27
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IT/Tech
HelpDesk/Support, Technical Support
PRIMARY PURPOSE:
As a PC Technician III, you will be responsible for troubleshooting intermediate-level hardware and software.
Position Status:
Full-Time Hourly
Location:
Gold Strike Casino - Tunica, MS
MINIMUM REQUIREMENTS:
• High school diploma or equivalent.
• Two (2) years of personal computer repair and installations.
• Work varied shifts, including weekends and holidays.
CERTIFICATIONS, LICENSES, AND REGISTRATIONS:
• Able to obtain Gaming Permit as required by jurisdiction
KNOWLEDGE, SKILLS, AND ABILITIES:
• Able to effectively communicate in English, in both written and verbal forms.
• Ability to multi-task and work well in a fast-paced, team-oriented environment.
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular attention to detail.
• Effective listening abilities with strong judgment skills.
• Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
WORKING CONDITIONS:
• Must be flexible if needed for occasional work outside of normal business hours.
* This is not intended to include every duty or responsibility of the job nor is it intended to be an all-inclusive list of the skills and abilities required to do this job.
This position may require strenuous physical activities and exposure to pipe, cigar, and/or cigarette smoking. An ability to work a flexible schedule, including extended hours, weekends, and holidays may also be required.
Responsibilities
PRINCIPAL DUTIES AND RESPONSIBILITIES:
• Install, upgrade, and repair desktop systems.
• Add user workstations to the network and user applications to workstations.
• Troubleshoot client issues and monitor the help desk queue.
• Maintain all support of POS, printers, hardware, and assorted peripherals and perform preventative maintenance on all equipment.
• Perform intermediate-level hardware/software troubleshooting.
• Ensure the computer room is kept clean and orderly.
• Perform other job-related duties as requested.
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