Risk Program Manager

Risk Program Manager – Hermosa Beach

Under general direction, the incumbent performs complex, responsible, professional duties in support of the City’s Risk Management programs, including general liability, insurance, loss control/prevention, safety management and training, and workers’ compensation. The manager plans, develops, coordinates, organizes, and implements city‑wide Risk Management programs, policies, procedures, and initiatives, and is responsible for identifying, evaluating, and recommending methods of preventing, reducing, and responding to risks and liabilities within the City.

• Plan, manage, and administer daily functions of Risk Management programs, including insurance, loss control/prevention, safety management and training, and workers’ compensation.
• Develop and implement city‑wide Risk Management programs, policies, procedures, and initiatives.
• Administer the Workers’ Compensation Program by coordinating claims management with a third‑party administrator and ensuring timely completion of claims forms and follow‑through.
• Administer general liability claims and coordinate claims management, maintain files, and provide remediation to reduce future claims.
• Review and analyze insurance contract requirements and indemnifications, assess exposure, and make recommendations.
• Review statistical information to develop training content and recommend loss prevention and risk mitigation efforts.
• Draft and maintain a monthly report on all active litigated and non‑litigated general liability claims.
• Ensure all required employee trainings are completed as required by Federal and State laws and record safety training.
• Prepare, present, and monitor reports, including work‑injury reports required by the State Department of Industrial Relations.
• Research, plan, and organize training programs, maintain an annual training calendar, and assist in implementation of training projects.
• Administer annual policy renewals for excess workers’ compensation, liability, property, and ancillary insurance programs.
• Work with the City’s insurance pool to manage and coordinate loss control activities and maximize pool resources.
• Conduct incident investigations and draft relevant reports as needed.
• Analyze and interpret City policies and procedures.
• Work as a team member in a dynamic environment, recommend and implement improvements to policies and procedures, and ensure accuracy, completeness and compliance with City standards.
• Deliver outstanding internal and external customer service.
• Assist in monitoring and preparation of department budget.
• Perform other duties as assigned.

Knowledge, Skills and Abilities: Principles, techniques, trends, and best practices of risk management; insurance policies; liabilities and workers’ compensation laws; claim settlement procedures; federal, state and local public sector labor and employment laws, codes and regulations; occupational hazards and safety practices; reporting requirements for on‑the‑job injuries, property damage, loss and safety violations; claims administration practices; public human resources administration; employee relations;

personnel policies; word processing, spreadsheet, and human resources information systems; and records management practices.

Skills and Abilities: Conduct research and analyze policies and regulations; interpret requirements and make recommendations related to risk management standards; prepare, review, and evaluate report data; establish and maintain effective working relationships with applicants, staff, management, vendors, consultants, and the general public; organize and prioritize tasks to meet deadlines; communicate effectively orally and in writing; exercise independent judgment and initiative within established guidelines;

maintain confidentiality of sensitive data; operate modern office equipment and computer hardware.

Any combination of training and experience which would provide the required knowledge and abilities is qualifying. A typical way to obtain this required knowledge would be:
Graduation from an accredited four‑year college or university with a degree in Business…