Project Manager, Operations Manager, Program ​/ Project Manager

Job Summary

The Sr. Project Manager will act as a tactical leadership and support function for Operations. This role will monitor, support, and perform work for the largest contract value projects (including projects deemed as high risk). It will also serve as a senior escalation point for the PM community, partnering with local Operations Management and assigned project PMs to resolve intensified issues.

The Sr. Project Manager mentors and coaches the PM community throughout project engagements, ensuring all contracted work is developed, implemented, installed, and managed in accordance with the Company’s safety, quality, management, and financial performance requirements. All aspects of assigned projects must be carried out efficiently with respect to staffing, materials management, financial management, customer care, and delivery goals.

• Monitor, support, and report on largest profile projects.
• Focus on risk management, profit margin protection, efficient implementation practices, safety, quality, and the client experience.
• Develop risk mitigation strategies to proactively address challenges during project execution.
• Engage in significant project escalations from any operations branch/department/program, staying involved until the issue is resolved or brought back to a manageable situation for the existing PM.
• Track project financials, statistics, key performance indicators, forecasting, etc., to monitor project performance.
• Mentor and coach partnering Project Managers to enhance development and skillset.
• Represent PMO involvement in "Pre‑Con/Ops Handoff" and "Ops Implementation" meetings for Tier 5 levels.
• Manage workload distribution and monitor customer delivery and job installation progress.
• Plan, manage, monitor, and maintain project profitability to achieve Company goals.
• Review all job cost postings for accuracy and completeness, including preparation of invoices, customer collections, and periodic financial reporting.
• Manage all related quality and safety issues on customer work.
• Participate in and/or facilitate the bid process.
• Act as Company liaison for interface with customer representative(s).
• Create, develop, and implement account process improvements.
• Other responsibilities as assigned.

Min USD $80,000.00/yr. Max USD $/yr.

Physical and Mental Requirements:
The Project Manager must be self‑motivated, positive in approach, professional, and able to lead others to create, develop, and implement project process improvements. Must promote the Company culture and mission to all employees, vendors, clients, and business partners. Must have proven problem‑solving skills, critical thinking skills, and the ability to read, write, and give oral presentations. Must have a high skill level interpreting blueprints and other project documents, including specifications, reports, and quality requirements.

Must be able to travel to job sites (as needed) in support of the primary job duties and responsibilities. Must be able to learn Company and customer project management systems and secure and maintain a Company‑sponsored American Express Card.

• Minimum of a High School diploma or equivalent;
  Bachelor’s Degree preferred.
• At least seven (7) years of supervisory or managerial experience.
• Minimum of five (5) years of experience in telecommunications or a related technical or construction field.
• Experience project‑managing large and complex projects (+$1M).
• Strong ability to manage challenging projects pertaining to scope, schedule, and budget.
• Enjoys mentoring, guiding, and supporting other Project Managers.
• Experience with formal scheduling Gantt chart tools (e.g., MS Project, Primavera P6, Wrike, Smartsheet, Excel).
• Ability to manage multiple tasks/projects simultaneously.
• Demonstrated verifiable ability to define a project, create a project scope of work, develop detailed associated tasks, and manage these to final completion and customer turnover.
• Proficient with Microsoft Office (Word, Excel, Outlook) and Microsoft Teams.
• Meets Company minimum driving standards.
• Minimum Years of
  
  Experience:
  
  6+;
  License Required;
  No Minimum Education beyond High School.

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