Regional Director of Operations

Overview

The Regional Director of Operations is responsible for all assigned aspects of the assigned region and its employees and clients.

The Regional Director of Operations is responsible for all assigned aspects of the assigned region and its employees and clients.

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time.

• Oversees all coaching and development of assigned personnel to include Officers, Account/PM Managers, Supervisors, Recruiters, Trainers, and back‑office staff personnel
• Accountable for achieving budget targets for overtime, turnover, and recruitment
• Responsible for setting annual objectives and reviewing and conducting all personnel performance reviews with assigned personnel
• Communicates and works closely with Senior Executives within the corporate office to meet and exceed company and client expectations
• Contributes to the company overall strategies, budgeting process, and execution of goals and objectives
• Develops and strengthens meaningful relationships with clients
• Conducts regular quality assurance checks with clients and addresses concerns promptly and efficiently
• Responsible for growing the FCS brand and business development
• Accountable for promoting positive morale and overall satisfaction of both employees and clients
• Develops, implements, and promotes processes and procedures to improve overall success of region
• Holds regular meetings and communicates company expectations, updates, and recognizes success within Manager and Supervisor personnel
• Utilizes Win Team regularly to analyze reports for scheduling, turnover, invoicing and compliance

• Microsoft Office Suite
• Word
• Excel
• Power Point

Normal Office Setting

• Ability to organize office systems through adjusting, connecting, lifting, pulling, pushing, bending, or folding for the purpose of proper records development and/or management
• Occasionally walk around office to printers, copy and fax machines, and file room
• Ability to sit while working at the computer
• Ability to reach forward to answer the telephone and to use the computer
• Ability to power grip the telephone, finger press to operate the computer keyboard, calculator, and telephone keypad, and pulp pinch to handle papers
• Possess speaking skills and hearing ability to interact with customers on the telephone

High School Diploma or GED

• Paid Holidays
• Weekly Pay
• 401K/403b Plan
• Short Term Disability
• Dental Insurance
• Paid Vacation
• Long Term Disability
• Vision Insurance
• Medical Insurance
• Life Insurance
• The following screenings are required:
  • Drug Screen
  • Criminal Background Check
  • Motor Vehicle
  • Education Verification
  • Employment Verification

First Coast Security is an Equal Opportunity / Aff…

Benefits:
Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Short Term Disability, Long Term Disability, 401K/403b Plan