Community Manager

Join to apply for the Community Manager role at Cascade Management, Inc.

$19.00/hr - $29.00/hr

Cascade Management, Inc. has been providing property and asset management services since 1974. We manage a portfolio of HUD and LIHTC properties, committed to our properties, owners, and employees. Our Service Model—Friendly, Helpful, Knowledgeable, Respectful, and Responsive—is expected from all team members daily.

Schedule:

Monday‑Thursday (9 am‑3:30 pm)

Hours:

24 part‑time

Location:

Hermiston, OR
Properties:
Cottonwood I & Cottonwood II
Property Type: HUD and LIHTC

• Benefits:
  Dental, Vision, Rx, PTO, 11 Paid Holidays, Short‑ & Long‑Term Disability and Life Insurance, Employee Assistance Program, Accident/Cancer Plan, Medical and Dependent Care Flex Benefit
• Bilingual Spanish/English strongly preferred.

The Community Manager is responsible for daily operations, physical assets, and maximizing the financial returns of assigned properties. Responsibilities include coordinating business operations for HUD/RD or Tax Credit properties, leasing, collections, marketing resident services, maintenance, risk management, expense control, information reporting, and compliance with applicable laws.

• Implement strategies for enhancing asset value, including processing rent increases and reconciling accounts receivable.
• Manage collection of rents, maintain petty cash, ensure proper accounting and timely deposits, log late charges, NSF, and other charges.
• Handle resident evictions, issue 30/14 notices, and manage late rent notices.
• Guide and manage property staff with guidance from Portfolio Managers.
• Promote harmonious relations among tenants, employees, owners, and the local community.
• Complete and submit timely weekly reports; maintain neat and legible records.
• Assist Portfolio Managers in preparing for property inspections.
• Perform daily property inspections to ensure visual appeal and hazard‑free conditions.
• Maintain an organized file system for resident information.
• Work with Maintenance Technician to manage vendor selection and relations.
• Implement CMI policies and compliance with applicable federal and state regulations.
• Coordinate transfer of over‑/under‑housed residents and maintain waiting list files.
• Show apartments, accept and screen applications, verify resident income, and manage move‑in procedures.
• Maintain highest possible occupancy through outreach and affirmative fair housing marketing plans.
• Respond to resident complaints and explain rental agreements and residency policies.
• Maintain reliable attendance during scheduled hours.
• Travel as required for in‑person classes and annual education conferences.
• Perform other duties as assigned.

Education:

High school diploma or GED and 1‑3 years of Tax Credit, HUD, and/or affordable housing experience preferred.

• Valid Driver's License and insurance required.
• Strong attention to detail, excellent customer service, and a “can do” attitude.
• Ability to operate basic office equipment.
• Ability to read, write routine reports, and interpret safety and operating instructions.
• Mathematical skills: add, subtract, multiply, divide, compute rates, ratios, and percentages.
• Reasoning ability: apply commonsense understanding, deal with problems involving concrete variables.
• Physical demands: regular use of hands, frequent sitting, occasional standing, walking, reaching; lift up to 25 lb; close and distance vision required.

Professional and polished appearance required. Ability to work with multiple teams and varying skill sets.