Supervisor - Whale Coat

Description

The Ideal candidate should have a sound understanding of store operations & meeting sales targets. With exposure in retail administration, cash procedures, staff & stock management.

If you thrive in fast‑paced environments, can efficiently multi‑task, and manage deadlines with ease, then you're the self‑starter with a merchant mindset we’re looking for. If this sounds like you, we’d love to hear from you!

• 1-2 years of experience in a similar retail role is preferred
• Proficient in MS Office and retail management systems
• Strong understanding of cash handling, stock management, and compliance with administrative procedures
• Solid knowledge of retail policies and procedures
• Demonstrated experience in managing customer service, staff, stock, and sales
• Exceptional organizational and planning skills
• Flexible and available to work weekends, public holidays, and shifts as required

• Sales:
  Drive store performance by meeting and exceeding sales targets
• Stock & Inventory control:
  Maintain accurate stock levels and efficient stock management
• Operations & Administration:
  Oversee internal processes, ensuring adherence to policies and smooth day‑to‑day operations
• Employee satisfaction:
  Foster a positive and motivated team environment
• Customer satisfaction:
  Deliver exceptional service and resolve customer concerns effectively

• Strong communicator with the ability to engage and motivate the team
• Proven leadership and management skills
• Resourceful, with a solution‑orientate approach to challenges
• A strong work ethic, with the ability to lead by example
• Excellent people skills and a natural ability to connect with both customers and staff

Work Level: Skilled

Job Type: Permanent

Salary:
Market Related

EE Position:
Yes

Location:

Western Cape