Compliance Sampling Technician Job Hereford area,England UK,Science

Responsibilities

Take regulatory and non-regulatory samples in line with approved procedures and timescales.

Deliver agreed sampling and monitoring programmes, working closely with Sampling Coordinators.

Complete all documentation accurately and in compliance with ISO 17025 requirements.

Maintain, clean, calibrate and correctly use all sampling and field test equipment in line with regulatory standards.

Support the achievement and maintenance of ISO 17025 accreditation for potable and OSM sampling.

Identify, escalate and report site issues, missed samples, and sampling failures, participating in daily debriefs as required.

Provide specialist sampling support during incidents, including emergency or terrorist attack response situations.

Support investigations to ensure regulatory compliance and protection of Welsh Water assets and reputation.

Demonstrate awareness of the Performance Scorecard, Business Plan priorities, and the implications of sample failures.

Deal professionally and knowledgeably with customers, stakeholders and members of the public.

Ensure vehicles are road‑worthy and maintained, and work safely at all times in accordance with procedures.

Participate in audits, meetings, standby arrangements, and weekend/evening sampling rotas as required.

Working arrangements

This is a Hereford field‑based role and we are therefore seeking candidates local to the Hereford area. A company vehicle is provided for occasional transportation of samples to our Newport lab base.

Standby and callout rota (additional earnings): out of every 5 weekends you will work 1 full weekend, be on standby for 1 weekend, and have the remaining 3 weekends free.

Stakeholder collaboration

Laboratory teams
Water Quality and Process Scientists
Distribution and Production colleagues
Quality Department
Transport
DWI and NRW regulators
Customers / members of the public
Public Health Wales
Councils / government

Required skills & experience

Valid Clean UK driving licence.
Ability to travel as job requires.
GCSE C grade in English, Mathematics and Science (equivalent relevant experience may be considered).
Experience in sampling or drinking water treatment processes and legislation.
Experience dealing with customers and members of the public in a professional and knowledgeable manner.
Able to take responsibility for own actions whilst working in the field following procedures and guidelines.

Personal qualities

Committed and detail‑focused.
Professional demeanor and knowledge when dealing with the public.

Benefits

Market‑competitive salary.
33 days annual leave (pro‑rata, including public holidays).
Variable pay schemes.
Option to buy additional annual leave up to 5 days per year.
Enhanced employer pension contributions (up to 11%).
Free mortgage brokering services.
Enhanced family‑friendly policies.
Progression opportunities, including funded training, coaching, and mentoring programmes.
Gym and fitness discounts.
Cycle‑to‑work scheme.
Discounts off all Welsh Water visitor attraction centres and gift shops.
Car‑leasing scheme and free on‑site parking at all sites.
Health Cash Back scheme and access to an online GP service.
Employee assistance programme.
Many more can be found here.

About Welsh Water

Dŵr Cymru Cyf, a limited company registered in Wales No. 2366777. Registered office:
Linea, Fortran Road, St. Mellons, Cardiff CF3 0LT
.

Our Water teams help bring Wales to life by protecting and delivering one of our most vital natural resources. Every role plays a part in keeping safe, high‑quality drinking water flowing to homes and businesses across the country. We're proud to offer an inclusive working environment where different perspectives, skills and experiences are valued, because we know diverse teams help us serve our communities better.

Whatever your background, you'll be supported to learn, grow and make a meaningful impact on everyday life in Wales.

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