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Customer Advisor

Job in Hereford, Herefordshire, HR1, England, UK
Listing for: B&Q
Part Time, Contract position
Listed on 2026-02-28
Job specializations:
  • Retail
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 12.71 GBP Hourly GBP 12.71 HOUR
Job Description & How to Apply Below

Customer Advisor – Evenings and Weekends

Part time – 25 hours per week. 3 month fixed term contract. Shifts available Monday – Sunday, 7.00am – 10.00pm. UK notional hourly rate £12.71 per hour.

Location:

B&Q Hereford.

We believe anyone can improve their home to make life better. Every day, we give our millions of customers the ideas, advice, tools and confidence they need to create a home they’ll love. Join us as a Customer Advisor and you’ll be a big part of this.

What's the job?

Join our team, and you’ll become an expert advisor. You’ll become an inspiration and guide for customers. Your role will involve being familiar with every customer’s home improvement projects, providing sales support, managing stock, setting up displays and ensuring store presentation. You’ll also receive training in paint‑mixing and cutting timber; however, delivering great customer service is the main focus.

What We Need
  • Friendly and outgoing, with a passion for home improvement.
  • Excellent teamwork skills and flexibility to cover a rota that includes weekends, evenings and bank holidays.
  • Eager to learn, use new technology, and adopt new ways of working.
What's in it for you?

As part of a great team, you’ll be valued for who you are. We are committed to diversity and inclusion, offering access to networks that represent our colleagues and allies.

We also provide a comprehensive benefits package: competitive salary, award‑winning pension scheme, Share Save options, 6.6 weeks holiday, payroll giving, Employee Assistance Programme, shopping discounts, wellbeing benefits and generous breaks.

For recruitment adjustments to support you during the application or interview process, please contact

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