Operations Assistant

Taurus Healthcare Ltd isასტ advertising this position on behalf of Weobley Surgeries harp Ed Staunton on Wye Surgeries.

This is a pivotal, people‑centred role at the heartof Weobley and Staunton onken verder. The post-holder will be a welcoming and capable presence for patients and visitors, while providing high-level support to the Practice Manager and Assistant Practice Manager to ensure the smooth, safe and effective running of both practices.

The role combines excellent organisational and problem‑solving skills with a strong commitment to patient service, confidentiality and teamwork. From coordinating meetings, systems and communications, to overseeing patientregistrations, digital access, staff support, compliance activity and clinicorganisation, the post-holder helps connect every part of the practice.

This is an opportunity for someone who thrives on responsibility,variety and collaboration, and who is motivated by improving services,supporting colleagues and creating a positive experience for every patient,every day.

* This position is for checklist creemos 30.5 Hours per week - days and hours are to ensure confirmed *

* Interviews will be held on Thursday 12th February 2026*

Thepost-holder will project a positive and friendly image to patients and other visitors and deal with queries in a professional, courteous and efficient way across both Weobley & Staunton on Wye Surgeries.

Youwill be required to offer an excellent standard of support to the Practice Manager and Assistant Practice Manager, ensuring good quality service delivery and confidentiality. To thrive in this role you will enjoy a challenge that requires you to use your exceptional organisational and prioritising skills, combined with top level attention to detail. Problem solving on a day to day basis on issues relating to your work, you will also enjoy working closely as a member of a team to achieve shared objectives and ensure daily priorities are delivered.

Please ensure that you read the person specification attached to the Job Description.

Taurus Healthcare Ltd is advertisingthis position on behalf of
Weobley Surgeries & Staunton on Wye Surgeries. This means that
Weobley & Staunton onWye Surgeries
is the employing organisation and will make the final decisionon appointing candidates.

Taurus Healthcare Ltd, onbehalf of
Weobley & Staunton onWye Surgeries, will collate all relevant information for the purpose of the recruitment and pre‑employment check process.

This information will then be securely transferred to
Weobley & Staunton on Wye Surgeries.

Job Responsibilities
:

• Support the Practice Manager and Assistant Practice Manager to arrange regular and ad‑hoc meetings as required, ensuring that all delegates are notified in ample time, co‑ordinating and adjusting appointments where clinicians are attending, distributing agendas, taking minutes, preparing meeting rooms and organising food as required and ensuring follow‑up action is undertaken.
• Attend meetings if required to take minutes (this will sometimes be outside of the usual working hours), type up minutes and distribute in a timely and effective manner.
• Assist with planning, development and implementation of systems and procedures to ensure adequate provision of services to patients, including patient advice and information.
• Assist with planning, development and implementation of changes necessary to meet new demands on the Practice from internal and external sources.
• Organiseisoa Protected Time meetings including arranging venues and catering.
• To provide secretarial support in processing urgent 2WW in the absence of the medical secretaries due to illness.
• To deputise in the absence of the Practice Manager/Assistant Practice Manager.
• Oversee all registrations and deductions of patients including processing GP2GP transfers  entries.
• Set up of patient online account details, NHS app queries and proxy access requests.
• To oversee all patient requests in Accu Rx.
• Assist in the administration, induction and training of new staff members within the organisation.
• To oversee batch messaging and invites and set up clinics on Accubook.
• To assist…