Customer Service

Customer Service Coordinator – Long-Term Assignment (Up to 2 Years)
Hereford
£13.07 per hour
Monday to Friday

RE Recruitment are supporting a well-established, friendly business in Hereford who are looking to recruit a Customer Service Coordinator for a long-term assignment of up to 2 years. This is a fantastic opportunity for someone with strong customer service and administrative experience to join a busy, fast-paced environment with career stability and ongoing development.

The Role

You will be a key part of the customer service team, ensuring orders are processed accurately and customers receive an excellent service experience.

Key Responsibilities

Manage order fulfilment processes for assigned customers

Respond to customer enquiries and provide clear, practical solutions

Prepare orders for entry, ensuring accuracy and completeness

Confirm pricing and enter approved items onto the system

Coordinate with internal departments and external providers to resolve issues

Handle sales and quality returns, including replacement orders

Communicate updates and order confirmations to customers

About You

Customer-focused with a proactive, solution-oriented approach

Excellent verbal and written communication skills

Confident decision-maker in a fast-paced environment

Previous customer service experience, ideally in a manufacturing or production setting

Proficient with Microsoft Office applications (Outlook, Excel, etc.)

This is a long-term role, offering stability for up to 2 years, and is available for immediate start.

Please send your CV to  to apply.

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