Customer Service Advisor

Customer Service Advisor – Ledbury, Herefordshire

Hours:

37 per week

• Mon–Thurs: 08:30–17:00 (1 hour unpaid lunch)
• Friday: 08:30–16:30 (1 hour unpaid lunch)

Pay: £12.50 per hour

Start: ASAP

Location:

Ledbury, Herefordshire

Contract:

Temporary ongoing

We are recruiting a Customer Service Advisor to join a small, friendly and fun team based in Ledbury. This is a fantastic opportunity for someone who enjoys speaking with customers and wants to work in a supportive, relaxed environment.

• Handling customer enquiries by phone and email
• Processing orders and updating customer details
• Using in‑house software systems (full training provided)
• Providing accurate information and delivering excellent customer support
• Working closely with a small team to ensure smooth daily operations
• General administrative tasks as required

• Previous customer service experience is desirable
• Strong communication skills and a friendly manner
• Willingness to learn new systems and processes
• Good attention to detail and organisational skills
• Someone reliable, positive and team‑focused

• Fun and supportive working environment
• Training provided on all internal systems
• Monday–Friday working week with great work/life balance
• Ongoing temporary role with immediate start available

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy