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Customer Service Advisor

Job in Hereford, Herefordshire, HR1, England, UK
Listing for: Meridian Business Support
Full Time position
Listed on 2026-02-28
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 12.5 GBP Hourly GBP 12.50 HOUR
Job Description & How to Apply Below

Customer Service Advisor – Ledbury, Herefordshire

Hours:

37 per week

  • Mon–Thurs: 08:30–17:00 (1 hour unpaid lunch)
  • Friday: 08:30–16:30 (1 hour unpaid lunch)

Pay: £12.50 per hour

Start: ASAP

Location:

Ledbury, Herefordshire

Contract:

Temporary ongoing

We are recruiting a Customer Service Advisor to join a small, friendly and fun team based in Ledbury. This is a fantastic opportunity for someone who enjoys speaking with customers and wants to work in a supportive, relaxed environment.

What the role involves
  • Handling customer enquiries by phone and email
  • Processing orders and updating customer details
  • Using in‑house software systems (full training provided)
  • Providing accurate information and delivering excellent customer support
  • Working closely with a small team to ensure smooth daily operations
  • General administrative tasks as required
What we’re looking for
  • Previous customer service experience is desirable
  • Strong communication skills and a friendly manner
  • Willingness to learn new systems and processes
  • Good attention to detail and organisational skills
  • Someone reliable, positive and team‑focused
What’s on offer
  • Fun and supportive working environment
  • Training provided on all internal systems
  • Monday–Friday working week with great work/life balance
  • Ongoing temporary role with immediate start available

Meridian Business Support is a recruitment specialist acting on behalf of our client as an Employment Business for this vacancy

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