Customer Service & Administration Coordinator Office Based

Customer Service & Administration Coordinator

Customer Service & Administration Coordinator - Hereford - Office Based - £28,000 + Benefits

We are recruiting for a Customer Service & Administration Coordinator to join a well-established and growing business based in Hereford. This is a full-time, office-based role, supporting daily operations through customer service, administration and internal coordination. Due to the location of the office, own transport is essential. This role is ideal for someone who is highly organised, confident working with systems and data, and enjoys being part of a busy, supportive team.

• Providing professional customer service to internal and external contacts
• Processing orders, data and documentation accurately
• Updating and maintaining internal systems and records
• Supporting administrative and planning tasks across departments
• Liaising with colleagues to ensure priorities and deadlines are met
• Handling enquiries efficiently and professionally
• Assisting with general office and administrative duties

• Previous experience in customer service, administration or office support
• Strong attention to detail and accuracy
• Confident using MS Office (Excel, Outlook, Word)
• Well organised with the ability to manage multiple tasks
• Calm under pressure with a proactive approach
• Strong communication skills and a team-focused attitude
• Own transport required due to office location

• Salary £28,000 per annum DOE
• 33 days annual leave
• Sick pay
• Company events
• Financial and wellbeing benefits
• On site parking and gym facilities
• Career development opportunities

to Grace Hartwell, Senior Delivery Recruitment Consultant,