Teller; Float

Overview

Under general supervision, but conforming to established policies and procedures, employee operates a teller window and provides prompt, efficient, accurate transactions and STAR quality customer service. Employee is responsible for balancing each day’s transactions and verifying cash totals. As a Floater Teller, you will be assigned a home branch and then travel to Augusta Market branches as needed. This position will also require being crossed trained as a CSR and Head Teller.

• Accepts deposits and cashes checks to customers’ accounts
• Cross-sells the Bank’s services and products
• Processes night deposit bags
• Sells cashier’s checks and money orders
• Redeems U.S. Savings Bonds
• Accepts loan payments and safe deposit box rent payments
• Answers customer inquiries and gives balances
• Balances transactions at end of day and verifies cash
• Adheres to the policies and procedures of the Bank and complies with all banking laws, rules and regulations
• Will be cross trained on Head Teller functions
• Will be cross trained as a CSR
• Performs other duties as assigned

• High school diploma or equivalent
• A minimum of six months cash handling & customer service experience
• Previous Teller experience strongly preferred
• Previous bank CSR experience strongly preferred
• Ability to be cross trained as a Customer Service Representative
• Excellent interpersonal, verbal and written communication skills
• Ability to operate on-line teller terminal required
• Successful completion of Teller training and other required compliance training
• Professional demeanor and presentation
• Proficient in Microsoft Office Suite preferred