Facilities Manager

Key Responsibilities

Are you an experienced Facilities Manager who loves leading teams, building strong client relationships, and delivering exceptional service? This is a standout opportunity to join a progressive, high-growth company with an exceptional reputation for managing some of London’s most prestigious, beautifully designed buildings. You’ll play a pivotal role overseeing both office-based and engineering teams, shaping how the department operates, and making a real impact as the business continues to expand.

Our client is a leading, fast-growing organisation renowned for designing and constructing some of London’s most impressive buildings. They are seeking an experienced Facilities Manager to lead both their Facilities Account Management team and their London-based Engineering team.

This is a multi-site, client-facing role, not a traditional in-house FM position. You will oversee service delivery across premium London buildings, ensuring exceptional standards from first client call through to on-site engineering work. As the main escalation point for clients, you will ensure smooth operations, strong communication, and top-level service at all times.

• Lead and develop the Facilities Account Managers and London-based engineering team.
• Manage FM operations across multiple high-end client sites.
• Handle client escalations and maintain excellent relationships.
• Conduct si...