Branch Manager

Overview

Heights Finance is a member of the Attain Finance family with over 50 years of expertise in providing credit solutions across the U.S. and Canada. The company focuses on convenient, accessible financial services and fosters innovation and collaboration. As part of Attain Finance, our portfolio includes brands like Cash Money®, Lend Direct®, Heights Finance. This position is part of a dynamic team shaping the future of consumer finance.

• As a Branch Manager, set the standards for delivering exceptional service to both new and existing customers and guide them through securing the financial services they need.
• Drive Branch Growth:
  Implement marketing plans, build business relationships, and manage daily operations to meet goals.
• Lead Loan Processes:
  Oversee new and refinanced loans, ensuring compliance and delivering outstanding customer service.
• Address Delinquency:
  Proactively manage delinquent accounts with urgency.
• Be a Hands-On Leader:
  Set the standard for customer service and sales, addressing customer concerns with professionalism.
• Develop Your Team:
  Coach, mentor, and develop careers; lead by example and foster a culture of customer service excellence and strong relationships.
• Manage Performance:
  Conduct evaluations, offer feedback, and partner with Talent Acquisition for recruitment efforts.
• Ensure Efficient Operations:
  Handle scheduling, payroll, and expenses to ensure smooth branch operations.

• Community Impact:
  Demonstrated ability to make a positive difference in the community through customer service, project management, or team support.
• Leadership and Influence: 1-2 years of leadership/management experience with proven skills in influencing and leading others.
• Career Development:
  Commitment to career advancement with a history of taking on new challenges and continuous learning.
• Customer Guidance:
  Experience guiding clients or stakeholders through processes, providing support and advice.
• Team Support:
  Ability to support and contribute to the growth of team members in a collaborative and inclusive environment.
• Educational Background:
  High School diploma or equivalent; associate or bachelor’s degree is a plus.
• Industry
  
  Experience:
  
  1-2 years in the consumer finance, lending, or banking industries preferred.

366 W Main Street, Ste 2, Hendersonville, TN 37075

Full Time - Monday through Friday, 8:30am to 5:30pm with evenings and weekends based on business needs/peak seasons

Base Salary: $57,000 - $84,000

The base salary range represents the low and high end of the anticipated salary range for this position based on the U.S. average. The actual base salary offered for this full-time position will be determined by various factors, including location, skills, knowledge, competencies, and experience.

All full-time employees are eligible for benefits, starting day one:
Paid Time Off, Medical, Dental, Vision and other voluntary coverages. You will also be eligible to participate in the company’s 401(K) program with company match, 30 days post hire, starting on the 1st of the month.

Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.

This employer participates in E-Verify for US-based hires.

Customer Service, Loans, Financial Services, Lending, Management, Retail, Office, Bank Teller, Sales, Collections, Leadership

Attain Finance Supports Equal Employment Opportunity. CURO (dba Cash Money®, Lend Direct®, and Heights Finance) is committed to a policy of providing equal employment opportunity to all qualified employees and applicants. This commitment is reflected in all aspects of our daily operations. We do not discriminate on the basis of race, color, sex, religion, national origin, marital status, age, disability, veteran status, or genetic information in any personnel practice, including recruitment, hiring, training, compensation, promotion, and discipline.

Additionally, we do not discriminate based on any other characteristic protected by applicable state/provincial or local law where a particular employee works. In addition, it is the policy of Attain Finance to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by federal law and any state/provincial law where a particular employee works.

Notice to Attain Finance job applicants:
Attain Finance will never ask for your personal banking information, transfer of funds, a credit card, or for you to purchase any equipment to process a job application or for training. Authorized Attain Finance representatives' email addresses will end in , , , , and