Customer Success Manager

Overview

Join to apply for the Customer Success Manager role at Silver Assist
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We connect seniors and their families with trustworthy information, expert guidance, and quality services to simplify senior life.

• Build Trust:
  Develop authentic relationships with senior living communities, understanding their needs and delivering tailored solutions.
• Drive Results:
  Educate partners about our services, increase referrals, and celebrate their success with measurable impact.
• Collaborate Across Teams:
  Work closely with internal departments to ensure seamless service delivery and an outstanding client experience.

• A bachelor’s degree in Business, Marketing, Finance, or a related field (not required).
• Proven success in customer success, account management, or business development (you know how to deliver results).
• Familiarity with the senior living industry—or a strong passion for making a difference for seniors.
• Exceptional communication skills that inspire confidence and build trust.
• Natural relationship-building skills and the ability to create lasting partnerships.
• Self-motivation to achieve ambitious goals while juggling multiple priorities like a pro.
• Tech-savviness with tools like Microsoft Office Suite, CRM platforms (Salesforce expertise is a big plus).
• Willingness to travel occasionally for client meetings and industry events (great opportunities for growth!).

At Silver Assist, we’re offering a mission-driven career where your work truly matters.

• Competitive Compensation:
  Base salary with performance-based incentives to reward your hard work.
• Supportive Team Culture: A collaborative, encouraging environment where your ideas and contributions are valued.
• Flexibility:
  Work in a friendly, adaptable environment that supports your professional and personal growth.
• Impact:
  Be part of a company that’s making a meaningful difference in the lives of seniors and their families.

Apply today and let’s start shaping the future together. P.S. Know someone perfect for this role? Share the opportunity and help us find our next superstar!

• Entry level

• Full-time

• Other

• Consumer Services

Referrals increase your chances of interviewing at Silver Assist by 2x

Nashville, TN

Salary ranges observed: $; $–$; $–$