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General Manager

Job in Hendersonville, Henderson County, North Carolina, 28793, USA
Listing for: CKE Restaurants, Inc.
Full Time position
Listed on 2025-12-02
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager, Catering, Food & Beverage, Cook & Chef
Job Description & How to Apply Below

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Responsibilities
  • Model and create an environment where the Guest is always right; ensure a positive Guest service experience.
  • Respond positively and quickly to Guest concerns.
  • Hire high-quality people who demonstrate and ensure consistent Guest satisfaction.
  • Ensure all employees are trained and empowered to deliver total Guest satisfaction.
  • Evaluate each employee’s ability to maintain high levels of Guest satisfaction.
  • Continuously improve the skills, knowledge, and morale of all employees.
  • Train, coach, and provide regular performance feedback (positive and corrective).
  • Maintain a fun and enjoyable working environment in the restaurant.
  • Develop and execute the business plan, including fiscal responsibilities, manpower planning, and local marketing.
  • Utilize labor effectively to meet budget.
  • Be responsible for financial results.
  • Execute company-wide marketing programs.
  • Enforce all labor laws (federal, state, and local).
  • Uphold food safety, handling, and sanitation standards.
  • Model and encourage CKE shared values.
  • Maintain a guest-focused approach.
  • Demonstrate high personal integrity, honesty, respect, and dignity towards employees.
  • Be performance-oriented: communicate expectations, measure results, recognize good performance, and address poor performance.
  • Qualifications Education

    High school diploma or equivalent.

    Experience

    3–5 years in a management position, preferably in a restaurant.

    Hours

    Ability to work 47.5–50 hours per week, with flexible hours as needed.

    Skills & Abilities
    • Basic computer skills.
    • Financial and analytical skills, including planning, budgeting, scheduling, and P&L management.
    • Organizational, planning, and time management skills.
    • Team building and problem-solving skills.
    • Effective verbal and written communication skills.
    Physical Abilities
    • Work long hours and stand for extended periods.
    • Work around heat and in close quarters.
    • Move throughout the restaurant to observe operations and employee performance.
    • Lift 50–75 pounds comfortably.
    • Work with various cleaning products.
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