Unit Clerk - Emergency Department
Listed on 2026-02-10
-
Healthcare
Healthcare Administration, Medical Office, Medical Receptionist
Description
Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.
Summary:
The Unit Clerk is a primary customer service role for an acute care unit in a hospital setting.
This role organizes and facilitates common administrative and logistic tasks arising from the regular clinical operations of the unit.
Responsibilities:
Coordinatespatient movement to and from the unit, whether within the hospital, to other institutions or as part of the discharge process.
Answers patient and family queries by phone or other mediums and escalatestoappropriate staffas needed.
Schedulespatientdischarge and post-discharge consultations.
Acts as primary service representative for unitto staff and visitors.
Maintains simple accountability systems for the unit, such as physical environment checklists.
Maintains supply levels for common consumable inventory items. Ordersadditionalsupplies asidentifiedor directed.
Monitors patients aswarrantedand escalates to clinical staff whenappropriate.
Organizespatient packets froman electronic medical recordkeeping (EMR) system as needed for discharge or transfer.
Ensures competency in all required skills and completes competency assessment annually per the documented competency checklist.
Adheres to documented policies and processes as well as performing other related duties as assigned.
Other information:
Required
Associate's Degreeor an equivalent combination of experience and education
Experience with common computer applications including Microsoft Office or similar. Experience using simple e-commerce or online ordering tools.
Preferred
Experience working with an electronic medical recordkeeping (EMR) system such as EPIC
Experience working in a hospital setting.
Legal
Employer:
Pardee - HCHC
Entity:
Pardee UNC Health Care
Organization Unit:
Emergency Department
Work Type:
Full Time
Standard Hours Per Week: 36.00
Work Assignment Type:
Onsite
Work Schedule:
Evening Job
Location of Job: PARDEEHOSP
Exempt From Overtime:
Exempt:
No
Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.
Required
Preferred
Job Industries
- Other
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