Site Coordinator - SANE​/Residency

Overview

Blue Ridge Health is currently seeking a Site Coordinator to be part of our Clinical Team and support our Sexual Assault Nursing Exam and Residency teams in Hendersonville, NC.

• A competitive benefits plan, including Medical, Dental and Vision
• Company sponsored life insurance and short and long-term disability coverage
• 403(b) retirement account with company matching
• Supplemental accident insurance available
• 9 paid holidays per year
• PTO and Personal Day accrual, starting day 1 - (We value a work-life balance!)

The Site Coordinator I (SANE/Residency Program) is responsible for managing patient care, SANE staffing schedules, Residency Program staffing schedules, delivering excellent customer service, and providing support for staff supervision to ensure the highest degree of efficiency in patient care and patient flow at BRH clinic locations.

Responsibilities include:

• Responsible for effectively organizing and/or prioritizing work to assist with efficient patient flow in the clinic.
• Responsible for providing administrative support for clinic tasks and provider team.
• Responsible for completion of clinical work and assigned tasks related to SANE patient care.
  • Management of SANE patient records.
  • Cooperation and fulfillment of records requests or subpoenas of information regarding SANE patients.
  • Coordination of patient schedules for the SANE program.
  • Oversee SANE on call scheduling, training and oversight of Sexual Assault Nurse Examiners scheduled for on call.
  • Work with Safelight CEO to assist with regular ongoing meetings (in person or virtual) with SANE on call team. Ensures staff meet as scheduled for ongoing training and support as part of a Sexual Assault Response Team (SART)
  • Arrange additional medical follow up and linkage to care for survivors into Blue Ridge Health services and programs.
• Develop and Maintain Provider Clinic Schedules
  • Develop and maintain daily, weekly, and yearly base schedules for each provider for Teaching Health Center locations:
    North Justice Street and Chimney Rock including call, attending, coverage, and department responsibilities
  • Works with clinic managers to approve PTO requests prior to developing schedules
  • In coordination with Residency Program Administrator and Curriculum Specialist, approves and makes appropriate changes to schedules and manages last minute changes
  • Coordinates faculty schedules with Residency Program Administrator and Residency Curriculum Specialist to produce timely and accurate patient care schedules
  • Manages weekly schedule has appropriate number of providers each patient care session to ensure access to patient care
  • Develop and maintain monthly call schedules, including daily, weekend, holiday coverage as needed.
  • Responsible for arranging coverage when call patterns break down

• High school diploma or equivalent required.
• Bachelors in Business or Health Care Administration or related field, preferred
• If CSS has Certification/Licensure, Specific Requirements include:
  
  MA:
  Medical Assistant Certification or Registered Medical Assistant. May also have CNA certification with at least one-year clinical experience working as a medical assistant
• Knowledge of medical terminology
• Two years’ experience working in an outpatient medical practice setting required.
• Bilingual preferred, but not required. If bilingual, provides language support services, as requested, based on patient and clinic needs.
• Excellent working knowledge of computer systems, with Electronic Medical Record experience required.

At Blue Ridge Health our mission is to improve Health, inspire Hope, and advance Healing through access to Compassionate, Affordable, and Quality Care. We are seeking individuals with a passion for creating an exceptional patient and client care experience to join our team! We are a nonprofit system of Federally Qualified Health Centers (FQHCs) that works closely with communities to meet the ever-changing medical and behavioral healthcare needs of individuals throughout WNC.

We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.