Customer Account Representative

Join to apply for the Customer Account Representative role at Rent‑A‑Center
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Ready to do your best work?

Interested in a minimum starting hourly rate of $13.73 per hour – $16.15 per hour?

• Paid Time Off and Sunday Off – We are closed!
• Full‑time employment with a consistent schedule
• Weekly pay (company wide)
• Advancement opportunities in an award‑winning culture
• Comprehensive benefits package including medical, dental, vision, life, supplemental life, spouse/dependent life, short‑term and long‑term disability, flexible spending account, 401(k) with company match, legal insurance, identity theft protection, health savings account, hospital indemnity, critical illness, accident, and limited purpose plans

• Provide friendly, top‑notch customer experiences through “white glove” service with a servant’s heart in our stores and in customers’ homes; obtain new rental orders on the sales floor and over the phone.
• Perform deliveries and pickups: load, unload, and install products safely and compliantly; keep vehicles clean and properly maintained.
• Maintain an inviting store: refurbish merchandise to like‑new condition and keep the showroom dusted, vacuumed, and organized.

• High school diploma or equivalent
• Must be at least 18 years of age
• Valid state driver’s license and good driving record (you will drive company vehicles)
• Ability to lift and move furniture, electronics, and appliances
• Excellent communication and customer service skills

• Seeking a career, not just a job
• A desire to improve customers’ lives
• A hunger to learn the business
• Grit and determination

The role is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. Frequent lifting and moving (push/pull) of heavy items and merchandise are required. All coworkers must adhere to company safety guidelines.

Full‑time position:
Monday through Saturday, store open‑to‑close hours. Sundays and one additional weekday off. Schedules and overtime may change as dictated by management.

This is an excerpt from the full job description and is not intended to be all‑inclusive. Other related duties may be required to meet the ongoing needs of the business. Rent‑A‑Center is committed to creating a diverse and inclusive work environment and is proud to be an equal‑opportunity employer.