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Customer Success Mgr./ CSM Sales Representative Inside Sales Sales Development Rep/SDR

Findlay Acura Sales BDC Agent

Job in Henderson, Clark County, Nevada, 89077, USA
Listing for: Findlayacura
Full Time position
Listed on 2026-01-25
Job specializations:
  • Sales
    Customer Success Mgr./ CSM, Sales Representative, Inside Sales, Sales Development Rep/SDR
Job Description & How to Apply Below

Overview

Findlay Acura is a premier new car dealership committed to providing a seamless car buying experience to our valued customers. We are proud of our dedicated team and our reputation for exceptional service.

Position

Business Development Center (BDC) Agent

Job Type

Full-Time

Responsibilities
  • Lead Management: Handle all incoming internet email leads and internet phone leads.
  • Customer Communication: Contact potential and existing customers through calls, texts, or emails to set up appointments or provide information about our products and services.
  • Appointment Setting: Schedule sales appointments and coordinate with the sales team.
  • Data Management: Keep records of customer interactions and transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Utilize data mining tools to uncover new sales opportunities.
  • Follow-ups: Ensure timely follow-up with customers who have shown interest in our products and services.
  • Collaboration: Work closely with sales staff to maximize sales opportunities.
  • Performance Metrics: Meet or exceed monthly quotas and other key performance indicators set by management.
    • Requirements
  • Previous experience in a BDC role, preferably in the automotive industry.
  • Experience with CDK Eleads CRM software.
  • Proficient in using data mining software to gather and analyze customer data.
  • Strong understanding of customer service techniques.
  • Excellent verbal and written communication skills.
  • Ability to multitask in a fast-paced environment.
  • Results-driven with a focus on achieving sales goals.
  • High school diploma or equivalent; a degree in marketing, business administration, or a related field is a plus.
    • Benefits
  • Opportunity for advancement
  • Great working environment
  • Generous incentive and bonus programs
  • Benefits eligibility after 60 days
  • Paid Vacations
  • Medical
  • Dentaland Vision insurance
  • 401K
    • #J-18808-Ljbffr
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