Retail Store Management Trainee

We are currently looking for the right Retail Store Management Trainee to join our Team! $14.75 to $23.75 per hour.

This role is designed for external retail assistant managers and store managers interested in “fast-tracking” into a Store Management position. The role requires a minimum of 1 year retail management experience.

Retail sales associates can earn up to 8% on transactions, which could average an additional $14.10 per hour on top of the hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
• Earned Wage Access
  * program available to all employees on the second day of employment. Employees can withdraw up to 50% of earned wages up to seven times in a payroll cycle.
• Unlimited commission above your hourly base rate.
• Vacation: 1 week after 6 months, additional week after 1 year, two weeks each anniversary thereafter (adjusted per state/local requirements).
• Sick/Personal: 8 hours after 6 months, 16 hours each subsequent anniversary (adjusted per state/local requirements).
• Employee discounts available from day one.
• Tuition Reimbursement up to $2,000 per year for full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six (6+) months of store management experience. A Store Manager Trainee is accountable for the day‑to‑day operations of the store and promoting a positive, productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction.

The role also analyzes store financial statements to meet financial goals, commits to the company’s asset protection program, promotes our business, and targets new customer acquisitions.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of pawnbrokers to meet First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, count cash drawers and merchandise, and ensure all procedures protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal‑setting.
• Ensure operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees so they understand the store’s mission and profit objectives.
• Remain up‑to‑date on product knowledge.
• The assistant store manager acts as manager on duty in the absence of the store manager.
• Other related duties as assigned.

• Willing and able to lift or carry up to 50 pounds.
• Willing and able to perform duties for extended periods, including standing, stooping, walking, climbing, pushing, pulling, and lifting.
• Demonstrated ability to supervise others effectively.
• Ability to work with firearms and become firearms certified.
• May be asked to assist customers on the exterior of the building or retrieve products from exterior storage.
• Minimum age 18 years.
• High School Diploma, GED, or equivalent experience.
• Ability to work in multiple locations as business needs dictate.
• Flexible retail schedule, including weekends and holidays.
• Store Manager Trainee will work 45+ hours a week, hours…