Customer Advisor - Musgrave Park

Customer Advisor

Up to £12.60 depending on your age & benefits.

Part‑time position working 7.5 – 15 hours per week, available from 7am – 11pm, Monday to Sunday. Opening and closing shifts will be required; shifts are 7am‑3pm and 3pm‑11pm only.

Henderson Group is Northern Ireland’s leading food service provider. Our group includes Henderson Wholesale, Henderson Retail, Henderson Food service and Henderson Group Property. We employ over 5,500 staff and have been placed 5th in Ulster Business Top 100 Companies 2024. We are an Investors in People accredited, family‑owned group, driven by our core values:
Ambition, Customer First, Teamwork and Integrity.

Reporting to the Store Management Team, you will assist in the efficient running of the store on a daily basis, ensuring that a high standard of customer service is achieved at all times.

• Operate all check‑outs accurately, ensuring customer transactions are processed efficiently and in a timely manner.
• Ensure daily stock replenishment in compliance with the company’s stock rotation process.
• Merchandise stock effectively to enhance sales.
• Display all stock at the correct price using the corresponding Shelf Edge Label.
• Actively maintain a high level of customer service within the store at all times.
• Cover the Post Office when required as part of this role.
• Carry out any other duties as required for the role.

• We will provide all the right training; prior retail experience is not required.
• We are looking for team members with personality, passion, energy and a positive attitude who can make our customers smile.

Applicants should note that based on the response, the company may increase the shortlisting criteria.

As part of this role, it will be important that you feel aligned with the values we live and work by.

• Ambition – We always strive to be better, seek new challenges and look for ways to do things better.
• Customer First – We provide exceptional service, put customers at the heart of everything and support our communities.
• Teamwork – We succeed together; we help colleagues to succeed and share our knowledge and skills.
• Integrity – We are fair, honest and ethical, treat everyone with dignity and respect, are inclusive and champion diversity.

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days. You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve, and we will be here to celebrate your success.

Benefits include attractive pay, employee assistance programme, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company‑owned stores and many more.

Part‑time position working 7.5 – 15 hours per week, available from 7am – 11pm, Monday to Sunday. Opening and closing shifts will be required; shifts are 7am‑3pm and 3pm‑11pm only. Shortlisted candidates will have the opportunity to discuss working hours and shift patterns in further detail at interview.

Completed applications must be submitted online by midnight on Wednesday 21st January 2026. Communication on the progress of your application will be made via email and the career site; therefore please check regularly.

Hightown Avenue, Mallusk, Newtownabbey BT36 4RT

+44 (0)
human.