Lot Attendant - Part Time

Lot Attendant Overview

Lot Attendant is responsible for maintaining vehicle inventory and lot appearance. Additionally, the Attendant is responsible for moving and cleaning vehicles and assisting the management team as requested. These activities shall be conducted while delivering the highest level of customer service in accordance with Findlay Volkswagen’s purpose statement and standards for excellence. The lot attendant may also be responsible for various other tasks that may be associated with lot and building maintenance.

This position is considered non-exempt under the Fair Labor Standards Act (FLSA).

This will be a hybrid position with some desk time working with customers and phones in the reception area on a full day Saturday. Lot attendant duties will be part time during the week as scheduled by management. We can work with school schedules!

M-F 5PM-9PM (Lot Attendant)

Sat 10AM-7PM (Reception)

Reports to:
Fixed Operations Manager

• Maintains new and used vehicle inventory appearance and performance by cleaning the interior and exterior of vehicles, replenishing fuel as needed, and notifying service managers of any maintenance and/or mechanical concerns.
• Keeps new and used vehicle parking neat and orderly, moving cars and clearing debris in accordance with dealership display standards.
• Ensure dealership’s facility is neat and orderly, empties trash receptacles, clears debris, and informs management of maintenance concerns.
• Drives vehicles to and from service lanes, service stalls, and parking lots as needed.
• Completes technical ‘test’ drives as necessary.
• Transports vehicles to auction sites, marketing events, storage lots, dealer trade locations, et cetera.
• Ensure the doors of all vehicles and buildings are locked.
• Ensures back entry gates are locked and secured as required.
• Ensure all vehicles on the dealer lot have mandatory window stickers and alert the sales management team immediately if not.
• Maintains condition of vehicles in the showroom. Assists with placement of showroom units as directed by the Marketing Director.
• Take the initiative to exceed customer satisfaction, even if it requires overcoming obstacles.
• Ensures that each customer encounter is consistent with Findlay Volkswagen core values.
• Ensure that customer complaints or concerns are immediately turned over to members of the management team to ensure they are handled tactfully, promptly and according to the dealership’s guidelines.
• Any duties as assigned by management

• Ability to work under pressure while maintaining professionalism.
• Ability to effectively communicate is needed to team-members, management, and customers.
• Ability to work well with all types of people.
• Ability to resolve conflict.
• Literate in spoken and written English language.
• Ability to apply understanding to carrying out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• The ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to read and comprehend instructions, short correspondence, and memos.

• Clean driving record and ability to drive both automatic and manual transmission vehicles.
• Valid Nevada driver’s license
• Clear background check
• Ability to pass pre-employment Federal drug screen.
• High School Diploma or general education degree (GED); or equivalent combination of education and/or experience

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Attendant is regularly required to stand. It will be required of the Attendant to stand outside on a hard concrete surface for extended periods of time.

The employee frequently is…