General Manager

General Manager – EōS Fitness

Join to apply for the General Manager role at EōS Fitness
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EōS Fitness is bold, upbeat, and motivating – both in our fitness routines and in our workplace. Members and employees alike rise to challenges and handle them head on. Our Core Purpose is to create loyal, lifelong fans and exercise practitioners, supported by Core Values:
Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, and Fight Hard to Win.

We are seeking a highly motivated and sales‑driven leader to manage day‑to‑day operations, improve sales, and build a team of leaders who share our passion for fitness and customer service.

Develop a team that delivers exceptional customer experience and achieves business objectives.

• Hire, train, schedule, and supervise staff members, including Assistant General Managers and Fitness Consultants.
• Communicate goals, expectations, and procedures to staff, ensuring clarity of roles.
• Set and achieve membership and revenue goals, track KPIs, and develop strategies to increase retention and sign‑ups.
• Provide constructive feedback to staff on performance, highlighting strengths and areas for improvement.
• Ensure high‑quality customer service by addressing member concerns, managing inquiries, and resolving issues promptly.
• Engage members in a friendly and approachable manner, actively listening to their needs and providing helpful responses.
• Maintain compliance with health and safety regulations, proper certifications, and safety protocols.
• Supervise facility maintenance and cleanliness of equipment, locker rooms, and common areas.
• Handle emergencies or disruptions by communicating calmly and clearly with staff and members to ensure safety.

• 2 years of sales management experience.
• 3–4 years of customer service experience.
• Prior experience or strong interest in the fitness industry.
• Strong verbal and written communication skills for interacting with employees, management, and vendors.
• Excellent relationship‑building and influencing skills at all levels.
• Strong attention to detail, systematic problem‑solving, and good time‑management and organization.
• Proficiency in MS Office.
• Embodiment of our Core Values.

• Must successfully pass a background check.
• CPR certification required within 30 days of hire.
• Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public.
• Ability to access and operate the company computer system, prepare documents, enter data, and read reports.
• Capacity to routinely bend and lift more than 40 lbs.

$58,656 – $105,000 USD

• Energetic, collaborative team.
• Management that supports professional development.
• Free membership for you and an additional family member.
• Discounted personal training and merchandise.
• Employee referral program.
• Daily pay option.
• Competitive pay plus vacation, holiday, and sick pay.
• Group health, dental, vision, supplemental life, employee assistance, and pet insurance.
• 401(k) with company matching.
• Personal education growth options with Sophia Learning.
• Benefits vary by eligibility, tenure, and full‑time/part‑time status.

EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status.