Aloft Henderson - Assistant General Manager OEM

Address 2631 St Rose Pkwy, Henderson, NV, 89052

As our Assistant General Manager, you will be a key player in ensuring guest satisfaction and the efficient operation of our hotel. In the absence of the General Manager, you'll supervise various departments and focus on achieving hotel profitability through revenue generation, cost control, and the development of associates. Our ideal candidate is a natural leader with excellent problem‑solving and communication skills, committed to maintaining high standards and supporting hotel operations.

Join our team and be part of creating unforgettable experiences for our guests!

This position is an overtime eligible manager (OEM), overtime does apply and is calculated accordingly.

• Leadership
  
  Skills:
  
  Supervise operating departments and assist in achieving hotel profitability through effective management and support of the General Manager.
• Problem‑Solving Ability: Anticipate and address workplace issues proactively to ensure smooth and efficient operations.
• Hiring & Training: Assist the General Manager in overseeing the recruitment, hiring, and training of Guest Services staff, ensuring ongoing training across all departments in service standards. This role will support the development of both managerial and hourly employees through corporate‑approved programs, fostering empowerment and growth.
• Communication
  
  Skills:
  
  Listen to, understand, and resolve concerns from co‑workers and guests, maintaining clear and open communication.
• Financial Acumen: Work with and understand financial information and data, performing basic arithmetic functions to support hotel operations.
• Technical Proficiency: Utilize Windows Operating Systems for effective management and reporting.
• Organizational
  
  Skills:
  
  Maintain high standards of personal appearance and grooming, ensuring compliance with company standards and regulations.
• Customer Service Orientation: Approach all interactions with guests and employees in an attentive, friendly, and service‑oriented manner, ensuring high levels of satisfaction.

• At least 5 years of progressive experience in Rooms or F&B department in a hotel, or a 4‑year college degree with 2 to 3 years of related experience, or a 2‑year college degree with 3 to 4 years of related experience
• Must be effective in handling stressful, high‑pressure situations while maintaining composure and objectivity.
• Compliance with certification requirements may include Food Handlers, Alcohol Awareness, CPR and First Aid.

After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay
  ! Ask your Recruiter for more details
• Medical, Dental, and Vision Coverage
• Short‑Term and Long‑Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Turn it up at Aloft Henderson! Our hotel on the St. Rose Parkway is the next generation of hotel, using technology and design to enhance experiences and move at the pace of our guests. Recharge in our urban‑inspired loft‑style rooms which feature comfortable platform beds and walk‑in showers. Head into W XYZ® bar for signature cocktails and food! There are also many Henderson restaurants within walking distance.

Our expansive first floor features a pool table, regional art, and day‑to‑night lighting. Vibrant design and a tech‑forward approach make this hotel in Henderson one of a kind. Breakfast pods and snacks are available at our 24/7 grab‑n‑go pantry. For your convenience, our hotel in Henderson NV offers free on‑site parking (for Guests & Employees). Easily get to the Dollar Loan Center, the District, Henderson Executive Airport, training facilities for the Las Vegas Raiders and Silver Knights hockey team.