Front Desk Coordinator

Overview

We are seeking a dental Front Desk Coordinator I to join our healthcare team. The Patient Services Coordinator I will be responsible for interacting with patients, providing assistance with scheduling dentist appointments, answering inquiries, and maintaining patient records accurately.

• Schedule dental patient appointments and follow-up visits efficiently.
• Answer phone calls and emails from patients, addressing their questions and concerns promptly and professionally.
• Ensure patient records are updated and maintained in compliance with healthcare regulations and confidentiality standards.
• Collect patient information and verify dental insurance details.
• Coordinate with dental staff to facilitate patient care and services.
• Assist in billing and coding tasks as needed.
• Collaborate with other departments to enhance patient experience and satisfaction.

• High school diploma or equivalent required;
  Associate’s degree in healthcare administration or related field preferred.
• Previous experience in a healthcare setting or customer service role is beneficial.
• Proficiency in medical terminology and knowledge of insurance procedures.
• Strong communication and interpersonal skills.
• Ability to multitask, prioritize tasks, and work in a fast-paced environment.
• Attention to detail and accuracy in data entry and recordkeeping.