Property Tax Specialist

Job Title:

Property Tax Specialist

Location:

Henderson, NV

Job Type: Full time

Company:
Village Capital & Investment LLC

Village Capital is a well-established mortgage company committed to delivering a quick, efficient, and quality mortgage loan process to our customers and business partners. We are a nationwide mortgage lender specializing in FHA, VA, USDA Loans. Our Headquarters are located in Henderson NV. We are a lender/servicer, who works with loan originators, brokers, and correspondents to offer our customers great rates and good terms.

• Prepare and process daily disbursement checks to our tax vendor, LERETA. Responsibilities include balancing totals, separating wire payments from physical checks, and ensuring accuracy and timeliness.
• Review and process homeowner liability tasks, including appropriate penalty coding and invoice validation.
• Respond professionally and promptly to borrower emails regarding a wide range of tax-related inquiries. Topics may include, delinquent tax bills, tax liens, homeowner exemptions, supplemental and escaped tax bills, utility bills levied into property taxes
• Maintain proactive and professional communication with LERETA to resolve escalated issues, such as, parcel mismatches, closing payment concerns, missing or misapplied payments.
• Collaborate with internal departments, including hazard insurance, foreclosure, bankruptcy and call center, to validate information and ensure appropriate action is taken.
• Manage relationships with inspections vendors, ensuring timely receipt of accurate inspection reports to support disbursement decisions.
• Contribute to a positive and cohesive team environment through collaboration, knowledge sharing, and supporting continuous process improvements.

• Proven experience with problem-solving skills and attention to detail
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Proficiency in Windows and ICE Black Knight (ICE preferred)
• Strong problem-solving skills and attention to detail

• Excellent problem-solving and analytical skills.
• Strong attention to detail and accuracy in financial transactions.
• Ability to multitask and work effectively in a deadline-driven environment.
• Strong verbal and written communication skills.
• Background in customer service within mortgage or financial services.

• Experience working with insurance providers.
• Knowledge of mortgage servicing software and escrow analysis tools.
• 1+ years of experience in mortgage servicing, escrow, or related field preferred.
• Strong understanding of escrow processes and insurance disbursements.
• Familiarity with RESPA, CFPB regulations, and industry guidelines.
• Proficiency in mortgage servicing platforms (e.g., MSP, Black Knight, FIS, or similar).

• 401(k) matching
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

If you are looking for an opportunity to contribute to a growing organization that values your skills and expertise, we want to hear from you. At Village Capital & Investment LLC, we believe in fostering a supportive and inclusive work environment that encourages professional growth. Apply today to take the next step in your career with us!