Security Officer Pool

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

to discover how we empower team members to grow, thrive, and advance in their careers.

The following and other duties may be assigned as necessary:

• Enthusiastically supports, actively promotes, and demonstrates superior customer service in accordance with department and company standards and programs.
• Responsible for ensuring compliance with all regulatory compliance within area of responsibility and reporting potential issues to management.
• Maintain vigilance at assigned posts for all activities.
• Maintain routine patrols throughout the premises while on watch for criminal activities and any general non‑compliance to company rules and policies.
• Provide visual surveillance of all areas in an attempt to detect fire and safety hazards which might compromise the well‑being of life and property.
• Respond to and handle emergencies using the proper methods, and the correct safety procedures.
• Conduct crowd control and direct traffic as needed.
• Maintains strict confidentiality in all departmental and company matters.
• Performs other job‑related duties as assigned.

The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be at least 21 years of age.

• High School Diploma or GED, one year of security experience in a high volume casino/night club environment or Military/Law Enforcement experience, or equivalent combination of education and experience is required.
• Flexible to work all shifts including holidays, nights, weekends, and overtime as business needs dictate.
• Must have the ability to interact with guests, staff and colleagues and resolve problems and conflicts in a diplomatic and tactful manner.
• Excellent organizational skills to function effectively under time constraints, with particular gomez attention to detail.
• Effective listening abilities with strong judgment skills and good public relations skills with a good personality, enjoying opportunities to work with and assist people.
• Physical stamina and proper mental attitude to deal effectively with guests, management, vendors and employees while working under pressure and meeting deadlines.
• Must be able to withstand extreme sun & heat, cold, and inclement weather for long periods of time throughout the day.
• Knowledge of common safety hazards and precautions.

Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate verbally in English. Written communication skills in English may also be required.

Ability to apply commonsense understanding to carry out instructions furnished in written,…