Field Controls Team Lead

Thermo Systems is a global, full-service control systems integration partner delivering world-class automation solutions across the District Energy, Life Sciences, and Mission Critical markets. Our leadership and engineering teams are committed to excellence, growth, and a culture known as The Thermo Way
—an environment that emphasizes integrity, adaptability, collaboration, and shared success.

The Field Controls Technician (FCT) Lead is responsible for leading, deploying, and developing a high-performing field controls technician team. This role ensures effective project execution by aligning staffing, schedules, safety, and customer expectations while serving as a key escalation point for field delivery challenges. The FCT Lead works closely with project managers, project leads, and company leadership to ensure consistent, high-quality outcomes across projects.

• Lead, mentor, and develop the Field Controls Technician team through clear direction, training, and performance management.
• Provide ongoing, constructive feedback and support professional development.
• Forecast staffing and skill requirements; coordinate training to align workforce readiness with business demand.
• Assign FCT personnel to projects based on skills, experience, preferences, and project requirements.
• Monitor morale, workload, and team dynamics; support engagement, retention, and conflict resolution.
• Manage team member compensation, time off, and performance reviews.
• Coordinate with leadership, project managers, and trade partners to deploy field resources effectively.
• Serve as an escalation point for field execution challenges, proactively identifying and mitigating risks.
• Ensure adherence to project schedules, budgets, quality standards, and customer requirements.
• Track, document, and communicate project requirements related to safety, workflow, and billing.
• Communicate with customers and stakeholders in a professional, positive, and proactive manner.
• Follow customer-specific site standards and procedures.
• Provide responsive, patient, and effective support to resolve customer issues.
• Maintain accountability through consistent follow-up and fulfillment of commitments.

• Demonstrate strong field experience with an understanding of construction site roles, contracting tiers, and associated trades.
• Champion safety policies in both office and field environments.
• Practice company Quality Management System (QMS) procedures and produce clear, accurate documentation.
• Adapt effectively to changing project, site, and team demands.
• Maintain a collaborative and open mindset, especially when addressing differing viewpoints.

• Demonstrate proficiency with Microsoft operating systems and Office tools.
• Possess a foundational understanding of control system design and system integration concepts.

• Bachelor of Science in Electrical Engineering, Mechanical Engineering, Computer Science, or a related discipline; equivalent technical and leadership experience may be considered.
• Typically 7+ years of relevant field controls, automation, or technical leadership experience.

• Demonstrates credibility, integrity, and trustworthiness with peers and stakeholders.
• Actively removes obstacles to enable team and project success.
• Builds effective cross-functional relationships to achieve business objectives.
• Communicates priorities, context, and the broader objectives of projects and tasks.
• Listens effectively and understands the needs of team members and stakeholders.
• Committed to continued development of managerial and leadership capabilities.

• Overnight travel may be required up to 50%.
• Participation in an on-call rotation may be required based on location and client needs.

• Proof of eligibility to work in the country where the position is located.
• Maintain a valid driver’s license.
• Maintain fitness for duty at all times.

At Thermo Systems, we model our three core values daily:

• Drive Employee Success: Support your colleagues and foster a positive team culture.
• Drive Customer Success: …