Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our defining purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high performing, connected culture, where everyone feels like they belong. We have committed to a long‑term strategy and transformation plan known as Block Next, focused on innovation, client experience, and sustainable growth.

As a seasonal Client Service Professional / Receptionist
, you help others understand tax and financial services, building lasting client relationships and ensuring their needs are met.

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best‑suited tax professional for their needs.
• Schedule clients in the format they prefer.
• Ensure all client needs are met during service, both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

• Experience working in a fast‑paced environment.
• Previous experience in a customer service environment.
• Ability to multi‑task.
• Strong organizational and time‑management skills.
• Computer proficiency and ability to use Microsoft Office.

• High school diploma or equivalent.
• Ability to work a flexible schedule and/or in multiple locations.
• Sales/marketing experience.

• Employee Assistance Program with Health Advocate.
• Well‑being program, Better You, to help you build healthy habits.
• Neurodiversity and caregiver support available to you and your family.
• Various discounts on everyday items and services.
• Benefits with additional eligibility requirements:
  Medical Coverage, 401(k) Retirement Savings Plan and Employee Stock Purchase Plan.
• to checkout all available benefits.

We remain committed to building a connected culture where trust, care, and connections guide our work. You will be immersed in an exceptional work environment recognized throughout the world on best‑company lists and surrounded by colleagues committed to helping each other grow and support one another.

• Seniority level:
  Not applicable.
• Employment type:
  
  Full‑time.
• Job function:
  Administrative.
• Industries:
  Retail.
• Location:
  
  Henderson, KY.

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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